Dear discuss,
I've installed Ubuntu 8.04 on my laptop
and am trying to connect to the internet. Not
knowing Linux I'm wondering if you could help so I'll
attach the 'modemdata.txt' file, as per your suggestion,
to this email.
Many thanks,
Roger Clark.
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.24-16-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686,
Linux version 2.6.24-16-generic (buildd@palmer) (gcc version 4.2.3 (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Thu Apr 10 13:23:42 UTC 2008
scanModem update of: 2008_06_28
There are no blacklisted modem drivers in /etc/modprobe* files
Attached USB devices are:
ID 064e:a101 Suyin Corp.
USB modems not recognized
For candidate card in slot 00:07.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:07.0 10de:055c 1025:0127 Audio device: nVidia Corporation MCP67 High Definition Audio
Modem interrupt assignment and sharing:
18: 20319 IO-APIC-fasteoi ehci_hcd:usb3, HDA Intel
--- Bootup diagnostics for card in PCI slot 00:07.0 ----
[ 30.743283] ACPI: PCI Interrupt 0000:07:00.0[A] -> Link [LK3E] -> GSI 19 (level, low) -> IRQ 17
[ 30.743292] PCI: Setting latency timer of device 0000:07:00.0 to 64
[ 30.771117] ACPI: PCI interrupt for device 0000:07:00.0 disabled
[ 31.329419] ACPI: PCI Interrupt 0000:00:07.0[A] -> Link [LAZA] -> GSI 18 (level, low) -> IRQ 18
[ 31.329438] PCI: Setting latency timer of device 0000:00:07.0 to 64
The PCI slot 00:07.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
PCI slot 00:07.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.24-16-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko
The ALSA verion is 1.0.15
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-02: ALC268 Analog : ALC268 Analog : capture 1
00-01: ALC268 Digital : ALC268 Digital : playback 1
00-00: ALC268 Analog : ALC268 Analog : playback 1 : capture 1
about /proc/asound/cards:
------------------------
0 [NVidia ]: HDA-Intel - HDA NVidia
HDA NVidia at 0xf4480000 irq 18
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
A candidate modem is not evident among the PCI devices:
------------------------------------------------
00:00.0 RAM memory: nVidia Corporation MCP67 Memory Controller (rev a2)
00:01.1 SMBus: nVidia Corporation MCP67 SMBus (rev a2)
00:01.2 RAM memory: nVidia Corporation MCP67 Memory Controller (rev a2)
00:01.3 Co-processor: nVidia Corporation MCP67 Co-processor (rev a2)
00:06.0 IDE interface: nVidia Corporation MCP67 IDE Controller (rev a1)
00:07.0 Audio device: nVidia Corporation MCP67 High Definition Audio (rev a1)
00:09.0 IDE interface: nVidia Corporation MCP67 AHCI Controller (rev a2)
00:0a.0 Ethernet controller: nVidia Corporation MCP67 Ethernet (rev a2)
00:12.0 VGA compatible controller: nVidia Corporation GeForce 7000M (rev a2) (rev a2)
01:09.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
01:09.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22)
01:09.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 12)
01:09.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
01:09.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev ff)
07:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01)
------------------------------------------------
with USB and bridge devices not displayed.
If your modem is connected by an external serial cable,
or mounted internally on an ISA card, scanModem would not access it.
Try with Root permission
$ sudo wvdialconf /etc/wvdial.conf
to detect these modem types and some USB modems.
If the detection is successful, read the DOCs/wvdial.txt .
Edit the /etc/wvdial.conf with Root permission:
sudo gedit /etc/wvdial.conf
will be able to dial out with Root permission:
sudo wvdial
Many modems for which scanModem fails have Conexant chips.
From http://www.linuxant.com/drivers/modemident.php
get the ListModem tool, which will report on Conexant chipset modems
If the above tests fail, please provide any independent information available on your modem.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information. From the Driver Details TAB, copy out the VENdor and DEVice information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
The /proc/asound/ audio+modem diagostics are being copied.
Finished copy to Modem/ALSAroot.tgz
Predictive diagnostics for card in bus 00:07.0:
Modem chipset not detected on
NAME="Audio device: nVidia Corporation MCP67 High Definition Audio "
CLASS=0403
PCIDEV=10de:055c
SUBSYS=1025:0127
IRQ=18
HDA=10de:055c
SOFT=10de:055c.HDA
High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem,
and many are supported by the ALSA audio+modem driver snd-hda-intel
A modem was not detected on HDA card 10de:055c.
If another modem card is present, then most likely 10de:055c does not host a modem.
If another modem card has not been detected, then possibilities are:
1) A Conexant modem chip is present on 10de:055c, as Conexant chips
are frequently not detectable by ALSA diagnostics
2) The modem may be of the older non-PCI Controller Chipset (hardware) type.
Try detection with Root permission:
sudo wvdialconf /etc/wvdial.conf
For candidate modem in: 00:07.0
0403 Audio device: nVidia Corporation MCP67 High Definition Audio
Primary device ID: 10de:055c
Subsystem PCI_id 1025:0127
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset:
Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD.gcc4.2.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/
----------------end Softmodem section --------------
For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt
From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php
download hsfmodem-7.68.00.07full_k2.6.24_16_generic_ubuntu_i386.deb.zip
Under Linux unpack with:
$ unzip hsfmodem*.zip
Then install with:
$ sudo dpkg -i hsfmodem*.deb
Subsequently, the modem should be found with
$ sudo wvdialconf /etc/wvdial.conf
Edit in your personal information with:
$ sudo gedit /etc/wvdial.conf
and try dialing out with:
$ sudo wvdial.
See DOCs/Testing.txt for details.
Read DOCs/Conexant.txt
Writing DOCs/Conexant.txt
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.2.3
and the compiler used in kernel assembly: 4.2.3
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.2
linuc_headers base folder /lib/modules/2.6.24-16-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are libc6-dev (and for Debian/Ubuntu,
linux-libc-dev). The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 269256 2007-10-05 08:57 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
