Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.22-14-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=x86_64, Linux version 2.6.22-14-generic (buildd@crested) (gcc version 4.1.3 20070929 (prerelease) (Ubuntu 4.1.2-16ubuntu2)) #1 SMP Sun Oct 14 21:45:15 GMT 2007 scanModem update of: 2008_06_17 Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcflinmodem drivers for Conexant chipsest modes are x86_64 competent. There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 09da:000a A4 Tech Co., Ltd USB modems not recognized For candidate card in slot 04:05.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 04:05.0 11c1:0620 11c1:0620 Communication controller: Agere Systems Unknown device 0620 Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 04:05.0 ---- For candidate card in slot 04:06.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 04:06.0 9710:9835 1000:0012 Communication controller: NetMos Technology PCI 9835 Multi-I/O Controller Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 04:06.0 ---- [ 31.497121] ACPI: PCI Interrupt 0000:04:06.0[A] -> GSI 21 (level, low) -> IRQ 21 [ 31.596298] 0000:04:06.0: ttyS1 at I/O 0xa150 (irq = 21) is a 16550A [ 31.596528] 0000:04:06.0: ttyS2 at I/O 0xa140 (irq = 21) is a 16550A For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 8086:d608 Audio device: Intel Corporation 82801G Modem interrupt assignment and sharing: 16: 6812 6750 IO-APIC-fasteoi uhci_hcd:usb4, HDA Intel, i915@pci:0000:00:02.0 --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 31.711937] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 16 (level, low) -> IRQ 16 [ 31.712382] PCI: Setting latency timer of device 0000:00:1b.0 to 64 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.22-14-generic/ubuntu/media/snd-hda-intel/snd-hda-intel.ko The ALSA verion is 1.0.14 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-02: ALC883 Analog : ALC883 Analog : capture 2 00-01: ALC883 Digital : ALC883 Digital : playback 1 00-00: ALC883 Analog : ALC883 Analog : playback 1 : capture 2 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xd0280000 irq 16 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 04:05.0: Modem chipset detected on NAME="Communication controller: Agere Systems Unknown device 0620" CLASS=0780 PCIDEV=11c1:0620 SUBSYS=11c1:0620 IRQ=11 IDENT=Agere.SV2P For candidate modem in: 04:05.0 0780 Communication controller: Agere Systems Unknown device 0620 Primary device ID: 11c1:0620 Support type needed or chipset: Agere.SV2P ----------------end Softmodem section -------------- Writing DOCs/Intel.txt Vendor 11c1 is Lucent Technologies with modem technology now under LSI Inc. Their Linux code developer/maintainer is Soumyendu Sarkar. Support for a chipset and its continued maintenance is only initiated at the request of a major chipset buyer, or comparable sponsor. Several different modem chipset types are produced: with varying support under Linux. Device ID Support Name Comment --------- ------------- ----------- ----------------------------- 0480 serial drivers Venus controller chipset 1673JV7 0440-045d martian Mars/Apollo DSP (digital signal processing) chipsets 0462 none 56K.V90/ADSL Wildwire 048d none SV2P soft modem 048(c or f) AGRSM SV2P soft modem 0600 none soft modem, very few in the field. 0620 AGRSM Pinball soft modem, in some HP desktop PCs 011c11040 AGRSM_RedFlag Softmodem on some High Definition Audio cards, support only for Red Flag kernel 2.6.21-20 062(1-3) none SV92PP,Pinball soft modem, in some HP desktop PCs martian - At http://linmodems.technion.ac.il/packages/ltmodem/kernel-2.6/martian/ AGRSM - At http://linmodems.technion.ac.il/packages/ltmodem/sv92/ , the agrsm-20080203.tar.gz AGRSM_RedFlag at At http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ The suse-10-2a.tar.gz has newer Agere/LSI code, but there are compiling problems with newer kernels/ >From http://linmodems.technion.ac.il/packages/ltmodem/sv92/ download agrsm-20080203.tar.gz The suse-10-2a.tar.gz thereat has newer Agere/LSI code, but there are compiling problems with newer kernels Read DOCs/Agrsm.txt -------------- end Agere Systems section ------------------- Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 82801G " CLASS=0403 PCIDEV=8086:27d8 SUBSYS=8086:d608 IRQ=16 HDA=8086:27d8 SOFT=8086:27d8.HDA High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, and many are supported by the ALSA audio+modem driver snd-hda-intel A modem was not detected on HDA card 8086:27d8. If another modem card is present, then most likely 8086:27d8 does not host a modem. If another modem card has not been detected, then possibilities are: 1) A Conexant modem chip is present on 8086:27d8, as Conexant chips are frequently not detectable by ALSA diagnostics 2) The modem may be of the older non-PCI Controller Chipset (hardware) type. Try detection with Root permission: sudo wvdialconf /etc/wvdial.conf For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801G Primary device ID: 8086:27d8 Subsystem PCI_id 8086:d608 Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and to test get the package SLMODEMD.gcc4.1.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ ----------------end Softmodem section -------------- Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Predictive diagnostics for card in bus 04:06.0: Modem chipset not detected on NAME="Communication controller: NetMos Technology PCI 9835 Multi-I/O Controller " CLASS=0780 PCIDEV=9710:9835 SUBSYS=1000:0012 IRQ=21 For candidate modem in: 04:06.0 0780 Communication controller: NetMos Technology PCI 9835 Multi-I/O Controller Primary device ID: 9710:9835 Support type needed or chipset: ----------------end Softmodem section -------------- scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.1.3 and the compiler used in kernel assembly: 4.1.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.1 linuc_headers base folder /lib/modules/2.6.22-14-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are libc6-dev (and for Debian/Ubuntu, linux-libc-dev). The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 313600 2007-10-05 02:48 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------