Somebody can help me step by step? Thanks a lot Paolo Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.24-16-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Your contry's local Linux experts can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.24-16-generic (buildd@palmer) (gcc version 4.2.3 (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Thu Apr 10 13:23:42 UTC 2008 scanModem update of: 2008_05_02 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 08ec:0015 M-Systems Flash Disk Pioneers ID 05e3:1205 Genesys Logic, Inc. Afilias Optical Mouse H3003 USB modems not recognized For candidate card in slot 00:01.6, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:01.6 1039:7013 1631:3005 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller Modem interrupt assignment and sharing: 11: 5 XT-PIC-XT acpi --- Bootup diagnostics for card in PCI slot 00:01.6 ---- [ 30.824656] ACPI: PCI Interrupt 0000:00:01.6[C] -> Link [LNKC] -> GSI 11 (level, low) -> IRQ 11 [ 30.824676] ACPI: PCI interrupt for device 0000:00:01.6 disabled The PCI slot 00:01.6 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.15 The modem cards detected by "aplay -l" are: The /proc/asound/pcm file reports: ----------------------- 00-01: trident_dx_nx IEC958 : Trident 4DWave IEC958 : playback 1 00-00: trident_dx_nx : Trident 4DWave : playback 32 : capture 1 about /proc/asound/cards: ------------------------ 0 [SI7018 ]: SI7018 - SiS SI7018 SiS SI7018 PCI Audio at 0x1000, irq 9 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:01.6: Modem chipset detected on CLASS="Class 0703: 1039:7013" NAME="Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller " SUBSYS=1631:3005 PCIDEV=1039:7013 IRQ=11 SOFT=1039:7013.MC97 IDENT=slmodemd SLMODEMD_DEVICE=modem:1 For candidate modem in: 00:01.6 Class 0703: 1039:7013 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller Primary device ID: 1039:7013 Subsystem PCI_id 1631:3005 Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: slmodemd An ALSA (Advanced Linux Sound Architecture) modem driver: provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD.gcc4.2.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD.gcc4.2.tar.gz and read instructions therein. But briefly, the modem is setup with command: sudo slmodemd -c YOUR_COUNTRY --alsa modem:1 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read Smartlink.txt and Modem/YourSystem.txt for follow through guidance. ----------------end Softmodem section -------------- Writing Smartlink.txt Message http://linmodems.technion.ac.il/bigarch/archive-seventh/msg01358.html is in part summarized below. The snd-trident driver is not fully compatible with slmodemd support. The may be errors written to /var/log/messages like: codec_semaphore: semaphore is not ready [0x1][0x1300] Check with: $ dmesg | grep semaphore A potential work around is to unload drivers: # modprobe -r snd-intel8x0m # modprobe -r snd-intel8x0 # modprobe -r snd-trident Then reload only: # modprobe snd-intel8x0 # modprobe snd-intel8x0m and test the modem. If snd-trident cannot be unloaded, it may be necessary to disable it by: # cd /lib/modules/2.6.17-10-generic/kernel/sound/pci/trident/ # mv snd-trident.ko snd-trident.ko~ After a reboot, verify that the driver is not loaded. It should NOT be disaplayed by: $ lsmod | grep snd-trident. Once a success with the modem has been obtained, the setup can be made easier by adding to /etc/modprobe.d/blacklist (or equivalent on your System) blacklist snd_intel8x0m blacklist snd_trident and to /etc/modules snd_intel8x0 snd_intel8x0m On Ubuntu systems such edits of Root permission files can be done with: $ sudo gedit path_to/FileName ============ end Smartlink section ===================== Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.2.3 and the compiler used in kernel assembly: 4.2.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.2 linuc_headers base folder /lib/modules/2.6.24-16-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are libc6-dev (and for Debian/Ubuntu, linux-libc-dev). The also required headers of package libc6 are commonly installed by default. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed package For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 269256 2007-10-04 21:57 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- _________________________________ Paolo Barbieri-Arnaldi ENI E&P - Exploration Africa Sub Sahariana - Angola EASS (Room 3049E) Via Emilia 1, 20097 San Donato Milanese (Mi) ITALY Tel: +39 02 520 63777 Fax: +39 02 520 63894 email: paolo.barbieri.arnaldi@xxxxxx ______________________________________ ENI S.p.A. - sede legale in Roma, Piazzale Enrico Mattei 1, 00144 Roma Capitale Sociale EUR 4.005.358.876 i.v. 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