David, Your ModemData.txt reveals a minor scanModem output bug. Please run: $ bash -x ./scanModem 2>&1 | tee david.txt and send the david.txt to me directly. However there is enough info to explain your System. Your High Definition Audio card hosts an AgereSystems/LSI softmodem CHIP=0x11c11040 for which Linux service is available only under a particular Red Flag kernel 2.6.21-20 General usage information for the agrmodem+agrserial drivers get from http://linmodems.technion.ac.il/packages/ltmodem/sv92/ get the agrsm_howto.txt For your 2.6.24-18-generic Kubuntu system, you could download from, http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ the linux-image-2.6.21.0-22_2.6.21.0-22_i386.deb It contains a 2.6.21.0-22 kernel +modules including the modem agrmodem + agrserial drivers, sadly only matched with 2.6.21.0-22 Under Linux it will install with: $ sudo dpkg -i linux*.deb Afterwards reboot using the 2.6.21.0-22 kernel option, you will be able to use the modem. Follow the agrsm_howto.txt But for other kernels, there is currently no alternative to buying other modem hardware. Read DOCs/InfoGeneral.txt about alternative modem hardware. MarvS scanModem maintainer On Sat, Jun 7, 2008 at 3:11 PM, David J. Gerak <djg9282@xxxxxxxxxxxx> wrote: > Hi All, > > Fairly new to Linux and i just installed Kubuntu 8.04 on my laptop (Gateway > Mt6840). I ran the scanModem tool and tried to read it, but i am afraid i > don't understand what it is talking about because it is also mentioning my > sound device. What do i need to get this modem to start working under Linux? > Your direction in this would be much appreciated. I have included the > ModemData text as an attachment. Thank You. > > David > > Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List > Server, > as HTML can contain viruses. Use as the email Subject Line: > YourName, YourCountry kernel 2.6.24-18-generic > With this Subject Line cogent experts will be alerted, and useful case > names left in the Archive. > YourCountry will enable Country specific guidance. Linux experts in > YourCountry > can be found through: http://www.linux.org/groups/index.html. > They will know your Country's modem code, which may be essential for dialup > service. > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet > Provider mail filters. > So in a day, also check the Archived responses at http://www.linmodems.org > -------------------------- System information ---------------------------- > CPU=i686, > Linux version 2.6.24-18-generic (buildd@terranova) (gcc version 4.2.3 > (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Wed May 28 20:27:26 UTC 2008 > scanModem update of: 2008_06_05 > > There are no blacklisted modem drivers in /etc/modprobe* files > USB modems not recognized > > For candidate card in slot 00:1b.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:1b.0 8086:27d8 107b:0366 Audio device: Intel > Corporation 82801G > > Modem interrupt assignment and sharing: > 21: 3804 0 IO-APIC-fasteoi HDA Intel > --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- > [ 30.148694] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, low) -> > IRQ 21 > [ 30.148723] PCI: Setting latency timer of device 0000:00:1b.0 to 64 > > > ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== > The ALSA packages provide audio support and also drivers for some modems. > ALSA diagnostics are written during bootup to /proc/asound/ folders. > PCI slot 00:1b.0 has a High Definition Audio Card > > The ALSA verion is 1.0.15 > The modem cards detected by "aplay -l" are: > card 0: Intel [HDA Intel], device 6: Si3054 Modem [Si3054 Modem] > > The /proc/asound/pcm file reports: > ----------------------- > 00-06: Si3054 Modem : Si3054 Modem : playback 1 : capture 1 > 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 1 > > about /proc/asound/cards: > ------------------------ > 0 [Intel ]: HDA-Intel - HDA Intel > HDA Intel at 0xd8240000 irq 21 > > Modem support under STAC92xx audio card hosts may require upgrade > of snd-hda-intel + its dependent drivers to ALSA version 1.0.16. > The following modem only worked after the upgrade from to 1.0.16 from 1.0.14 > PCI ID SubsystemID Name > --------- --------- -------------- > 8086:27d8 107b:0366 Audio device: Intel Corporation 82801G > with ALSA diagnostics > 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 2 > 00-06: Si3054 Modem : Si3054 Modem : playback 1 : capture 1 > Codec: Motorola Si3054 > for 107b:0366 hosted modem chip: 0x10573057 > > For a standard Ubuntu system needed to support the driver compilation were > > The modem codec file for the HDA card is: 1 > -------------------------------------------------------- > > > The audio card hosts a softmodem chip: 0x11c11040 > > The softmodem chip 0x11c11040 is only supported currently under Red Flag > kernel 2.6.21-20 > Read DOCs/InfoGeneral.txt about alternative modem hardware. > === Finished firmware and bootup diagnostics, next deducing cogent software. > === > > Predictive diagnostics for card in bus 00:1b.0: > Modem chipset detected on > CLASS="Class 0403: 8086:27d8" > NAME="Audio device: Intel Corporation 82801G " > SUBSYS=107b:0366 > PCIDEV=8086:27d8 > IRQ=21 > HDA=8086:27d8 > SOFT=8086:27d8.HDA > CHIP=0x11c11040 > IDENT=slmodemd > > For candidate modem in: 00:1b.0 > Class 0403: 8086:27d8 Audio device: Intel Corporation 82801G > Primary device ID: 8086:27d8 > Subsystem PCI_id 107b:0366 > Softmodem codec or chipset from diagnostics: 0x11c11040 > from Archives: > The HDA card softmodem chip is 0x11c11040 > > > Support type needed or chipset: slmodemd > > ----------------end Softmodem section -------------- > > Writing DOCs/Intel.txt > Writing DOCs/Smartlink.txt > ============ end Smartlink section ===================== > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.2.3 > and the compiler used in kernel assembly: 4.2.3 > > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.2 > linuc_headers base folder /lib/modules/2.6.24-18-generic/build > > However some compilations and executable functions may need additional > files, > in the FileNames.h (so called kernel "h"eaders) collection installed in > /usr/include/ . > For martian_modem, additional required packages are libc6-dev (and for > Debian/Ubuntu, > linux-libc-dev). The also required headers of package libc6 are commonly > installed by default. > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at > http://packages.ubuntu.com > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > > > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. The > minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwsr-xr-- 1 root dip 269256 2007-10-04 15:57 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > sudo chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > sudo chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 > wmaster0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble shooting > be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > > Within /etc/modprobe.conf files: > /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to > blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem > /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- > > >