Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.24-16-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Your contry's local Linux experts can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.24-16-generic (buildd@palmer) (gcc version 4.2.3 (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Thu Apr 10 13:23:42 UTC 2008 scanModem update of: 2008_05_02 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 03f0:5511 Hewlett-Packard ID 04fc:0c25 Sunplus Technology Co., Ltd ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB ID 0403:6001 Future Technology Devices International, Ltd FT232 USB-Serial (UART) IC ID 046d:c505 Logitech, Inc. Cordless Mouse+Keyboard Receiver ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB ID 058f:9360 Alcor Micro Corp. 8-in-1 Media Card Reader USB modems not recognized For candidate card in slot 01:09.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 01:09.0 e159:0001 e107:0003 Communication controller: Tiger Jet Network Inc. Tiger3XX Modem/ISDN interface Modem interrupt assignment and sharing: =================================== The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!! The CPU cannot control the modem until this situation is corrected!! Possible corrections are: 1) Within the boot up BIOS, change from a Windows to a non-PNP/Other Operating System type. Instructions for accessing BIOS are at: http://linmodems.technion.ac.il/resources.html within: Additional Resourcces. 2a) Add an option "pci=routeirq" to the kernel boot up line. Here is an example paragraph from /boot/grub/menu.lst : title Ubuntu, kernel 2.6.15-26-686 root (hd0,6) kernel /boot/vmlinuz-2.6.15-26-686 root=/dev/hda7 ro pci=routeirq initrd /boot/initrd.img-2.6.15-26-686 savedefault 2b) Same as above, but use "pollirq" instead of "pci=routeirq". 3) Within some BIOS setups, IRQ assignments can be changed. 4) On non-laptop systems, moving the modem card to another slot has helped. 5) Sometimes upgrading the kernel changes IRQ assignment. ===================================== --- Bootup diagnostics for card in PCI slot 01:09.0 ---- For candidate card in slot 01:0b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 01:0b.0 14f1:2013 155d:8850 Communication controller: Conexant HSF 56k Data/Fax Modem Modem interrupt assignment and sharing: =================================== The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!! The CPU cannot control the modem until this situation is corrected!! Possible corrections are: 1) Within the boot up BIOS, change from a Windows to a non-PNP/Other Operating System type. Instructions for accessing BIOS are at: http://linmodems.technion.ac.il/resources.html within: Additional Resourcces. 2a) Add an option "pci=routeirq" to the kernel boot up line. Here is an example paragraph from /boot/grub/menu.lst : title Ubuntu, kernel 2.6.15-26-686 root (hd0,6) kernel /boot/vmlinuz-2.6.15-26-686 root=/dev/hda7 ro pci=routeirq initrd /boot/initrd.img-2.6.15-26-686 savedefault 2b) Same as above, but use "pollirq" instead of "pci=routeirq". 3) Within some BIOS setups, IRQ assignments can be changed. 4) On non-laptop systems, moving the modem card to another slot has helped. 5) Sometimes upgrading the kernel changes IRQ assignment. ===================================== --- Bootup diagnostics for card in PCI slot 01:0b.0 ---- === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 01:0b.0: Modem chipset detected on CLASS="Class 0780: 14f1:2013" NAME="Communication controller: Conexant HSF 56k Data/Fax Modem " SUBSYS=155d:8850 PCIDEV=14f1:2013 IRQ=255 IDENT=hsfmodem For candidate modem in: 01:0b.0 Class 0780: 14f1:2013 Communication controller: Conexant HSF 56k Data/Fax Modem Primary device ID: 14f1:2013 Support type needed or chipset: hsfmodem For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read Conexant.txt From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.68.00.07full_k2.6.24_16_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See Testing.txt for details. Read Conexant.txt Writing Conexant.txt Predictive diagnostics for card in bus 01:09.0: Modem chipset not detected on CLASS="Class 0780: e159:0001" NAME="Communication controller: Tiger Jet Network Inc. Tiger3XX Modem/ISDN interface" SUBSYS=e107:0003 PCIDEV=e159:0001 IRQ=255 For candidate modem in: 01:09.0 Class 0780: e159:0001 Communication controller: Tiger Jet Network Inc. Tiger3XX Modem/ISDN interface Primary device ID: e159:0001 Support type needed or chipset: ----------------end Softmodem section -------------- scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read Conexant.txt Read Conexant.txt Writing Conexant.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.2.3 and the compiler used in kernel assembly: 4.2.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.2 linuc_headers base folder /lib/modules/2.6.24-16-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are libc6-dev (and for Debian/Ubuntu, linux-libc-dev). The also required headers of package libc6 are commonly installed by default. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed package For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 269256 2007-10-04 15:57 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------