Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry Welcome to openSUSE 10.3 (i586) - Kernel kernel 2.6.22.5-31-default With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Your contry's local Linux experts can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Welcome to openSUSE 10.3 (i586) - Kernel Linux version 2.6.22.5-31-default (geeko@buildhost) (gcc version 4.2.1 (SUSE Linux)) #1 SMP 2007/09/21 22:29:00 UTC scanModem update of: 2008_04_16 There are no blacklisted modem drivers in /etc/modprobe* files Checking /proc/bus/usb/devices /proc/bus/usb/devices file not present, barring USB modem query. === Finished firmware and bootup diagnostics, next deducing cogent software. === A candidate modem is not evident among the PCI devices: ------------------------------------------------ 00:1f.1 IDE interface: Intel Corporation 82801BA IDE U100 Controller (rev 05) 00:1f.3 SMBus: Intel Corporation 82801BA/BAM SMBus Controller (rev 05) 00:1f.5 Multimedia audio controller: Intel Corporation 82801BA/BAM AC'97 Audio Controller (rev 05) 01:00.0 VGA compatible controller: nVidia Corporation NV44A [GeForce 6200] (rev a1) 02:09.0 Multimedia controller: Philips Semiconductors SAA7134/SAA7135HL Video Broadcast Decoder (rev 01) 02:0a.0 Multimedia audio controller: C-Media Electronics Inc CM8738 (rev 10) 02:0b.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10) 02:0c.0 Modem: Motorola SM56 Data Fax Modem (rev 04) ------------------------------------------------ with USB and bridge devices not displayed. If your modem is connected by an external serial cable, or mounted internally on an ISA card, scanModem would not access it. Try with Root permission $ wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the wvdial.txt . Edit the /etc/wvdial.conf with Root permission: gedit /etc/wvdial.conf will be able to dial out with Root permission: wvdial Many modems for which scanModem fails have Conexant chips. From http://www.linuxant.com/drivers/modemident.php get the ListModem tool, which will report on Conexant chipset modems If the above tests fail, please provide any independent information available on your modem. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. The /proc/asound/ audio+modem diagostics are being copied. Finished copy to Modem/ALSAsandr.tgz A UDEV device file system is not active. The kernel was compiled with gcc version 4.2.1 and a compiler is not installed linux-headers-2.6.22.5-31-default resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: gcc-4.2 kernel-source-2.6.22.5-31-default If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed package For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwxr-xr-x 1 root dialout 298784 2007-09-22 02:41 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options noipdefault noauth crtscts lock modem asyncmap 0 nodetach lcp-echo-interval 30 lcp-echo-failure 4 lcp-max-configure 60 lcp-restart 2 idle 600 noipx file /etc/ppp/filters In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: eth0 modem0 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------