Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry Mandriva Linux release 2007.1 (Official) for i586 Kernel 2.6.17-13mdv on a Dual-processor i686 / kernel 2.6.17-13mdv With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Your contry's local Linux experts can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Mandriva Linux release 2007.1 (Official) for i586 Kernel 2.6.17-13mdv on a Dual-processor i686 / Linux version 2.6.17-13mdv (rtp@xxxxxxxxxxxxxxxxxxxx) (gcc version 4.1.2 20070302 (prerelease) (4.1.2-1mdv2007.1)) #1 SMP Fri Mar 23 19:03:31 UTC 2007 scanModem update of: 2008_03_31 The modem symbolic link is /dev/modem -> /dev/ttySL0 There are no blacklisted modem drivers in /etc/modprobe* files USB modem not detected by lsusb For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:284b 1462:401b Audio device: Intel Corporation 82801H Modem interrupt assignment and sharing: 21: 3965 1 IO-APIC-level uhci_hcd:usb2, HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 21 (level, low) -> IRQ 21 PCI: Setting latency timer of device 0000:00:1b.0 to 64 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.14rc2 The modem cards detected by "aplay -l" are: The /proc/asound/pcm file reports: ----------------------- 00-02: ALC883 Digital : ALC883 Digital : playback 1 00-01: ALC883 Analog : ALC883 Analog : capture 2 00-00: ALC883 Analog : ALC883 Analog : playback 1 : capture 2 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xfeaf8000 irq 21 === Finished firmware and bootup diagnostics, next deducing cogent software. === A candidate modem is not evident among the PCI devices: ------------------------------------------------ 00:02.0 VGA compatible controller: Intel Corporation Mobile Integrated Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation Mobile Integrated Graphics Controller (rev 03) 00:19.0 Ethernet controller: Intel Corporation 82566MM Gigabit Network Connection (rev 03) 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03) 00:1f.1 IDE interface: Intel Corporation Mobile IDE Controller (rev 03) 00:1f.2 SATA controller: Intel Corporation Mobile SATA AHCI Controller (rev 03) 00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03) 01:04.1 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 04) 01:04.2 Generic system peripheral [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 21) 01:04.3 System peripheral: Ricoh Co Ltd Unknown device 0843 (rev 11) 01:04.4 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 11) 01:04.5 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 11) 03:00.0 Network controller: Intel Corporation Unknown device 4229 (rev 61) ------------------------------------------------ with USB and bridge devices not displayed. If your modem is connected by an external serial cable, or mounted internally on an ISA card, scanModem would not access it. Try with Root permission $ wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the wvdial.txt . Edit the /etc/wvdial.conf with Root permission: gedit /etc/wvdial.conf will be able to dial out with Root permission: wvdial Many modems for which scanModem fails have Conexant chips. From http://www.linuxant.com/drivers/modemident.php get the ListModem tool, which will report on Conexant chipset modems If the above tests fail, please provide any independent information available on your modem. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. The /proc/asound/ audio+modem diagostics are being copied. Finished copy to Modem/ALSAroot.tgz Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on CLASS="Class 0403: 8086:284b" NAME="Audio device: Intel Corporation 82801H " PCIDEV=8086:284b SUBSYS=1462:401b IRQ=21 HDA=8086:284b SOFT=8086:284b.HDA High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, and many are supported by the ALSA audio+modem driver snd-hda-intel A modem was not detected on HDA card 8086:284b. If another modem card is present, then most likely 8086:284b does not host a modem. If another modem card has not been detected, then possibilities are: 1) A Conexant modem chip is present on 8086:284b, as Conexant chips are frequently not detectable by ALSA diagnostics 2) The modem may be of the older non-PCI Controller Chipset (hardware) type. Try detection with Root permission: wvdialconf /etc/wvdial.conf For candidate modem in: 00:1b.0 Class 0403: 8086:284b Audio device: Intel Corporation 82801H Primary PCI_id 8086:284b Subsystem PCI_id 1462:401b Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read Smartlink.txt for details, and to test get the package SLMODEMD.gcc4.1.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ ----------------end Softmodem section -------------- Writing Intel.txt For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read Conexant.txt Read Conexant.txt Writing Conexant.txt Writing Smartlink.txt ============ end Smartlink section ===================== The base of the UDEV device file system is: /dev/.udev /dev/.udevdb Versions adequately match for the compiler installed: 4.1.2 and the compiler used in kernel assembly: 4.1.2 linux-headers-2.6.17-13mdv resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: make kernel-source-2.6.17-13mdv If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed package For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-t 1 root root 309400 Nov 27 2006 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options lock noauth noipdefault usepeerdns In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: lrwxrwxrwx 1 root root 11 Apr 2 14:12 /dev/modem -> /dev/ttySL0 slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- Petro-Canada UK Limited, 1 London Bridge, London, SE1 9BG Tel: +44 (0) 20 7105 6200 Fax: +44 (0) 20 7105 6202 Direct Line: +44 (0) 20 7105 6724 mobile: +44 (0) 7802 651986 email: rob.lewis@xxxxxxxxxxxxxxxx *********************** This email communication is intended as a private communication for the sole use of the primary addressee and those individuals listed for copies in the original message. 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