Charl, You have good fortune to have so easily brought this modem into dialup service, as it is one the least supported by LSI (formerly Agere) of their modems. LSI has released the code, and left us to work out updates with increasing kernel version Fax service would be encoded in the precompiled agrmodemlib.o agrsm_core.o components. So I would suspect that the FAX code is not included in them, or at least has not been ported from the original Microsoft code to Linux. This is a common situation with Linux modem drivers. If the Fax service is a must, best buy a Controller chipset modem. MarvS scanModem maintainer On Thu, Feb 21, 2008 at 2:44 PM, Charl le Roux <subscriptions.clr@xxxxxxxxx> wrote: > Hi all, > I am having some problems with installing the Agere SoftModem in my > Ubuntu Server. > > In short, I can install the modem driver and dial out, but the > incoming ring is not detected therefore presenting problems with my > Hylafax installation. > > This has been keeping me going for a week now and is driving me nuts. > I hope someone can help. > > I give you my complete installation process, Modemdata.txt and other info. > > 1) Installation process. > > I ran scanModem (output of ModemData.txt attached below) which > suggested that the type is 11c1:0620 and required driver is > Agere.SV2P. > I also visited the following site which suggested the chipset is > SV92PP. (http://www.pcidatabase.com/vendor_details.php?id=979) > > I downloaded the newest driver from > http://phep2.technion.ac.il/linmodems/packages/ltmodem/sv92/agrsm-20080203.tar.gz > > I installed following the instructions in the updated readme (see 3 > below for make install output) and > > Then I loaded the drivers using > $ sudo modprobe agrmodem > $ sudo modprobe agrserial > > the following confirms that they are loaded > > $ lsmod | grep agr > agrserial 13984 0 > agrmodem 1188772 1 agrserial > > the modem comes up on ttyAGS3 > > $ ls -l | grep ttyA* > crw-rw---- 1 root dialout 62, 67 2008-02-21 21:03 ttyAGS3 > > Then I open minicom and change the port to ttsAGS3 using > $ sudo minicom -s > > Test 1: Dialout > ATDT xxxxxxx successfully dials out and hangs up. > > Test 2: Receiving > I dial the number of the modem but no RING is displayed in minicom. I > can answer successfully using command ATA. > > This problem translates directly to my Hylafax server installation. > Faxanswer does not instruct faxgetty to answer the phone because it > does not know the phone is ringing. > > > 2) ModemData.txt > > Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, > as HTML can contain viruses. Use as the email Subject Line: > YourName, YourCountry kernel 2.6.22-14-server > With this Subject Line cogent experts will be alerted, and useful > case names left in the Archive. > YourCountry will enable Country specific guidance. Your contry's > local Linux experts > can be found through: http://www.linux.org/groups/index.html. > They will know your Country's modem code, which may be essential for > dialup service. > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an > Internet Provider mail filters. > So in a day, also check the Archived responses at http://www.linmodems.org > -------------------------- System information ---------------------------- > CPU=i686, > Linux version 2.6.22-14-server (buildd@terranova) (gcc version 4.1.3 > 20070929 (prerelease) (Ubuntu 4.1.2-16ubuntu2)) #1 SMP Tue Feb 12 > 08:27:05 UTC 2008 > scanModem update of: 2008_02_10 > > > There are no blacklisted modem drivers in /etc/modprobe* files > > The Advanced Linux Sound Architecture (ALSA) packages providing audio support, > also includes drivers for some modems. The ALSA diagnostics are written during > bootup to /proc/asound/ folders. > > USB modem not detected by lsusb > For candidate card in slot 01:01.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 01:01.0 11c1:0620 11c1:0620 Communication > controller: Agere Systems Unknown device 0620 > > Modem interrupt assignment and sharing: > --- Bootup diagnostics for card in PCI slot 01:01.0 ---- > > > === Finished modem firmware and bootup diagnostics section. === > === Next deducing cogent software === > > > > > Predictive diagnostics for card in PCI bus 01:01.0: > Modem chipset detected on > CLASS="Class 0780: 11c1:0620" > NAME="Communication controller: Agere Systems Unknown device 0620" > PCIDEV=11c1:0620 > SUBSYS=11c1:0620 > SUBven=11c1 > IRQ=10 > IDENT=Agere.SV2P > > For candidate modem in PCI bus: 01:01.0 > Class 0780: 11c1:0620 Communication controller: Agere Systems > Unknown device 0620 > Primary PCI_id 11c1:0620 > Support type needed or chipset: Agere.SV2P > > > ----------------end Softmodem section -------------- > > Vendor 11c1 is Lucent Technologies with modem technology now under LSI Inc. > Their Linux code developer/maintainer is Soumyendu Sarkar. Support > for a chipset and its > continued maintenance is only initiated at the request of a major > chipset buyer, > or comparable sponsor. Several different modem chipset types are produced: > with varying support under Linux. > Device ID Support Name Comment > --------- ------------- ----------- ----------------------------- > 0480 serial drivers Venus controller chipset 1673JV7 > 0440-045d martian Mars/Apollo DSP (digital signal > processing) chipsets > 0462 none 56K.V90/ADSL Wildwire > 048d none SV2P soft modem > 048(c or f) AGRSM SV2P soft modem > 0600 none soft modem, very few in the field. > 0620 AGRSM Pinball soft modem, in some HP desktop PCs > 062(1-3) none SV92PP,Pinball soft modem, in some HP desktop PCs > > martian - At http://linmodems.technion.ac.il/linmodems/ltmodem/kernel-2.6/martian/ > > AGRSM - At http://linmodems.technion.ac.il/packages/ltmodem/sv92/ > The suse-10-2a.tar.gz has newer Agere/LSI code, but there are > compiling problems with newer kernels/ > > Read Agrsm.txt > -------------- end Agere Systems section ------------------- > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.1.3 > and the compiler used in kernel assembly: 4.1.3 > > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.1 > linuc_headers base folder /lib/modules/2.6.22-14-server > /build > > However some compilations and executable functions may need additional files, > in the FileNames.h (so called kernel "h"eaders) collection installed > in /usr/include/ . > For martian_modem, additional required packages are libc6-dev (and > for Debian/Ubuntu, linux-libc-dev). The also required headers of > package libc6 are commonly installed by default. > > > > If a driver compilation fails, with message including some lack of > some FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to > /usr/include. The minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed package > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwsr-xr-- 1 root dip 269256 2007-10-04 21:57 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > sudo chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > sudo chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > Read Modem/YourSystem.txt concerning other COMM channels: eth0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for the experts > should trouble shooting be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > > Within /etc/modprobe.conf files: > /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to > blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem > /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- > > > 3) make and make install output > > $ sudo make > make -C /lib/modules/2.6.22-14-server/build > SUBDIRS=/home/clr/modem/agrsm modules > make[1]: Entering directory `/usr/src/linux-headers-2.6.22-14-server' > CC [M] /home/clr/modem/agrsm/agrsoftmodem.o > objcopy --weaken-symbol=LXHardwareInfoCreate \ > --weaken-symbol=LXHardwareInfoDestroy \ > /home/clr/modem/agrsm/agrmodemlib.o > /home/clr/modem/agrsm/agrsm_core.o > CC [M] /home/clr/modem/agrsm/lib.o > /home/clr/modem/agrsm/lib.c: In function 'agr_pci_find_device': > /home/clr/modem/agrsm/lib.c:134: warning: 'pci_find_device' is > deprecated (declared at include/linux/pci.h:477) > CC [M] /home/clr/modem/agrsm/serial26.o > /home/clr/modem/agrsm/serial26.c: In function 'serial8250_get_mctrl': > /home/clr/modem/agrsm/serial26.c:1371: warning: unused variable 'flags' > /home/clr/modem/agrsm/serial26.c: In function 'serial8250_config_port': > /home/clr/modem/agrsm/serial26.c:2039: warning: unused variable 'ret' > /home/clr/modem/agrsm/serial26.c: At top level: > /home/clr/modem/agrsm/serial26.c:2131: warning: initialization from > incompatible pointer type > /home/clr/modem/agrsm/serial26.c:2132: warning: initialization from > incompatible pointer type > /home/clr/modem/agrsm/serial26.c:1922: warning: > 'serial8250_request_rsa_resource' defined but not used > LD [M] /home/clr/modem/agrsm/agrmodem.o > LD [M] /home/clr/modem/agrsm/agrserial.o > Building modules, stage 2. > MODPOST 2 modules > WARNING: could not find /home/clr/modem/agrsm/.agrsm_core.o.cmd for > /home/clr/modem/agrsm/agrsm_core.o > CC /home/clr/modem/agrsm/agrmodem.mod.o > LD [M] /home/clr/modem/agrsm/agrmodem.ko > CC /home/clr/modem/agrsm/agrserial.mod.o > LD [M] /home/clr/modem/agrsm/agrserial.ko > make[1]: Leaving directory `/usr/src/linux-headers-2.6.22-14-server' > > > $ sudo make install > make -C /lib/modules/2.6.22-14-server/build M="/home/clr/modem/agrsm" > modules_install > make[1]: Entering directory `/usr/src/linux-headers-2.6.22-14-server' > INSTALL /home/clr/modem/agrsm/agrmodem.ko > INSTALL /home/clr/modem/agrsm/agrserial.ko > DEPMOD 2.6.22-14-server > make[1]: Leaving directory `/usr/src/linux-headers-2.6.22-14-server' > if ! /sbin/modprobe -nq agrmodem.ko ; then /sbin/depmod -a; fi >
