I've got an Acer TravelMate 313T laptop with an unknown Intel modem in it. I also have a Psion 56k+Fax 10/100 Ethernet gold card LAN Global CardBus combineiT PCMCIA card which I got working on the ethernet side but not the dial-up side. Only one modem shows up in dmesg, I suspect it's the inbuilt modem. The output is isapnp: Card 'LT Win Modem' but nothing else. I'd be happy to get just one of the dial-up modems working! Here's my modem data, hope it means something to somebody! Thanks in advance -------------------------- System information ---------------------------- CPU=i586, Debian GNU/Linux 4.0 Linux version 2.6.18-5-486 (Debian 2.6.18.dfsg.1-17) (dannf@xxxxxxxxxx) (gcc version 4.1.2 20061115 (prerelease) (Debian 4.1.1-21)) #1 Mon Dec 24 16:04:42 UTC 2007 scanModem update of: 2008_01_22 There are no blacklisted modem drivers in /etc/modprobe* files The Advanced Linux Sound Architecture (ALSA) packages providing audio support, also includes drivers for some modems. The ALSA diagnostics are written during bootup to /proc/asound/ folders. The /proc/asound/ audio+modem diagostics are being copied. Finished copy to Modem/ALSAroot.tgz The ALSA verion is 1.0.13 The modem cards detected by "aplay -l" are: The /proc/asound/pcm file reports: ----------------------- 00-00: CS4231 : Yamaha OPL3-SA23 : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [OPL3SA23 ]: OPL3SA2 - Yamaha OPL3-SA23 Yamaha OPL3-SA23 at 0x370, irq 5, dma 0&7 USB modem not detected by lsusb For candidate card in slot 05:00.1, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 05:00.1 8086:0034 1420:0003 Serial controller: Intel Corporation Unknown device 0034 Modem interrupt assignment and sharing: 9: 619 XT-PIC uhci_hcd:usb1, yenta, yenta, eth0 --- Bootup diagnostics for card in PCI slot 05:00.1 ---- PCI: Enabling device 0000:05:00.1 (0000 -> 0003) 0000:05:00.1: ttyS2 at I/O 0x1880 (irq = 9) is a 16550A === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === For candidate modem in PCI bus: 05:00.1 Class 0700: 8086:0034 Serial controller: Intel Corporation Unknown device 0034 Primary PCI_id 8086:0034 Support type needed or chipset: ----------------end Softmodem section -------------- scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Writing Intel.txt The base of the UDEV device file system is: /dev/.udev The kernel was compiled with gcc version 4.1.2 and a compiler is not installed linux-headers-2.6.18-5-486 resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: gcc-4.1 linux-headers-2.6.18-5-486 For Debian and some related distributions, a package kernel-kbuild-2.6-18 may be needed to support driver compiling If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed package For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 260920 2007-03-17 22:52 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://phep2.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 auth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/alsa-base-blacklist:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/alsa-base-blacklist:# blacklist snd-atiixp-modem /etc/modprobe.d/alsa-base-blacklist:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------