Hello! I have an 1998 Gateway GP-350. I've just installed Ubuntu 7.10. The machine also has an NT4 OS. Previously, it had an ancient RedHat 5.1 Linux where the modem was detected correctly and functional. I obtained scanModem and ran it. ModeemData.txt data is at the bottom. The file YourSystem.txt refers to a WinModems but I believe this is incorrect from data immediately below. It appears to be an Texas Instruments 405/504 chip set on an ISA bus. What's the next step to get a working driver? Thanks, Ed >From the original Gateway packing slip: "US Robotics 56k Fax Modem Non Speaker phone" >From Gateway's online order history: "Telepath 56K Voice Faxmodem PNP (Python) [Part #6000768]" Gateways's chip images for #6000768: DSP chip: http://support.gateway.com/s/MODEM/O00577/O0057704.shtml CODEC chip: http://support.gateway.com/s/MODEM/O00577/O0057710.shtml matches chip numbers at http://xmodem.org/chipsets/ti/ti_405_504.html which states: Texas Instruments 405/504 Chipset data: Manufacturer Texas Instruments a custom chipset for U.S. Robotics Applications Full hardware modem. Linux support The 405/504 hardware modems are supported by setserial and the Linux kernel. This page is linked from XMODEM's "Model 5642, US Robotics 56K Voice Faxmodem Internal, TI TL16CFM504APJM/D17804PJ chipset" on http://xmodem.org/modems/isa_list.html so it's an ISA modem. That's why the lspci below found nothing. Ubuntu 7.10 data ============================================ xyz@abc123:~$ sudo lspci [sudo] password for xyz: 00:00.0 Host bridge: Intel Corporation 440BX/ZX/DX - 82443BX/ZX/DX Host bridge (rev 02) 00:01.0 PCI bridge: Intel Corporation 440BX/ZX/DX - 82443BX/ZX/DX AGP bridge (rev 02) 00:07.0 ISA bridge: Intel Corporation 82371AB/EB/MB PIIX4 ISA (rev 02) 00:07.1 IDE interface: Intel Corporation 82371AB/EB/MB PIIX4 IDE (rev 01) 00:07.2 USB Controller: Intel Corporation 82371AB/EB/MB PIIX4 USB (rev 01) 00:07.3 Bridge: Intel Corporation 82371AB/EB/MB PIIX4 ACPI (rev 02) 00:0c.0 Multimedia audio controller: Ensoniq ES1371 [AudioPCI-97] (rev 02) 00:0d.0 SCSI storage controller: Adaptec AHA-7850 (rev 03) 01:00.0 VGA compatible controller: ATI Technologies Inc 3D Rage Pro AGP 1X/2X (rev 5c) xyz@abc123:~$ sudo wvdialconf wvtest Editing `wvtest'. Scanning your serial ports for a modem. ttyS0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud ttyS0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud ttyS0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. ttyS1<*1>: ATQ0 V1 E1 -- OK ttyS1<*1>: ATQ0 V1 E1 Z -- OK ttyS1<*1>: ATQ0 V1 E1 S0=0 -- OK ttyS1<*1>: ATQ0 V1 E1 S0=0 &C1 -- OK ttyS1<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 -- OK ttyS1<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK ttyS1<*1>: Modem Identifier: ATI -- 5601 ttyS1<*1>: Speed 4800: AT -- OK ttyS1<*1>: Speed 9600: AT -- OK ttyS1<*1>: Speed 19200: AT -- OK ttyS1<*1>: Speed 38400: AT -- OK ttyS1<*1>: Speed 57600: AT -- OK ttyS1<*1>: Speed 115200: AT -- OK ttyS1<*1>: Max speed is 115200; that should be safe. ttyS1<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK Modem Port Scan<*1>: S3 Found a modem on /dev/ttyS1. Modem configuration written to wvtest. ttyS1<Info>: Speed 115200; init "ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0" xyz@abc123:~$ cat ./wvtest [Dialer Defaults] Init1 = ATZ Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 Modem Type = Analog Modem ; Phone = <Target Phone Number> ISDN = 0 ; Password = <Your Password> ; Username = <Your Login Name> Modem = /dev/ttyS1 Baud = 115200 xyz@abc123:~$ Windows NT4 system ================================ C:\WINNT\ModemDet.txt updated 11/11/1998: A modem was not found on COM1. A modem was found on COM2: ATI0<cr> = <cr><lf>5601 ATI0<cr> = <cr><lf>5601 ATI1<cr> = <cr><lf>6442 ATI1<cr> = <cr><lf> ATI2<cr> = <cr><lf>OK ATI2<cr> = <cr><lf>OK ATI3<cr> = <cr><lf>Telepath 56K Voice Faxmodem V4.7.35 ATI3<cr> = <cr><lf>TelepathVoiceFaxmodem ATI4<cr> = <cr><lf>Telepath 56K Voice Faxmodem Settings... ATI4<cr> = <cr><lf>TelepathVoiceFaxmodemSettings ATI5<cr> = <cr><lf>Telepath 56K Voice Faxmodem NVRAM Settings... ATI5<cr> = <cr><lf>TelepathVoiceFaxmodemNVRAMSettings ATI6<cr> = <cr><lf>Telepath 56K Voice Faxmodem Link Diagnostics... ATI6<cr> = <cr><lf>TelepathVoiceFaxmodemLinkDiagnostics ATI7<cr> = <cr><lf>Configuration Profile... ATI7<cr> = <cr><lf>ConfigurationProfile ATI8<cr> = <cr><lf>OK ATI8<cr> = <cr><lf>OK ATI9<cr> = <cr><lf>(1.0GWY0038\\Modem\PNPC10F\Telepath 56K Voice Faxmodem)FF ATI9<cr> = <cr><lf>(GWY\\Modem\PNPC\TelepathVoiceFaxmodem) ATI10<cr> = <cr><lf>ERROR ATI10<cr> = <cr><lf>ERROR AT%V<cr> = <cr><lf>ERROR AT%V<cr> = <cr><lf>ERROR Modem ID = UNIMODEM8D789546. Maximum DTE = 115200 bps ModemData.txt ======================================== Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.22-14-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Your contry's local Linux experts can be found through: http://www.linux.org/groups/index.html Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.22-14-generic (buildd@palmer) (gcc version 4.1.3 20070929 (prerelease) (Ubuntu 4.1.2-16ubuntu2)) #1 SMP Sun Oct 14 23:05:12 GMT 2007 scanModem update of: 20071114 There are no blacklisted modem drivers in /etc/modprobe* files USB modem not detected by lsusb There is candidate modem software. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.1.3 and the compiler used in kernel assembly: 4.1.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.1 linuc_headers base folder /lib/modules/2.6.22-14-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are libc6-dev (and for Debian/Ubuntu, linux-libc-dev). The also required headers of package libc6 are commonly installed by default. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed pacakage For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 269256 2007-10-04 15:57 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://phep2.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- ____________________________________________________________________________________ Get easy, one-click access to your favorites. 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