Jessica,
The 2 modems on your System:
-------------------------------------
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:0a.0 11c1:048c 11c1:044c Communication controller: Agere Systems
V.92 56K WinModem
Modem interrupt assignment and sharing:
===================================
The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!!
The CPU cannot control the modem until this situation is corrected!!
Possible corrections are:
1) Within the boot up BIOS, change from a Windows to a
non-PNP/Other Operating System type.
Instructions for accessing BIOS are at:
http://linmodems.technion.ac.il/resources.html within:
Additional Resourcces.
2a) Add an option "pci=routeirq" to the kernel boot up line.
Here is an example paragraph from /boot/grub/menu.lst :
title Ubuntu, kernel 2.6.15-26-686
root (hd0,6)
kernel /boot/vmlinuz-2.6.15-26-686 root=/dev/hda7 ro pci=routeirq
initrd /boot/initrd.img-2.6.15-26-686
savedefault
2b) Same as above, but use "pollirq" instead of "pci=routeirq".
3) Within some BIOS setups, IRQ assignments can be changed.
4) On non-laptop systems, moving the modem card to another slot has helped.
5) Sometimes upgrading the kernel changes IRQ assignment.
=====================================
--- Bootup diagnostics for card in PCI slot 00:0a.0 ----
For candidate card, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:11.6 1106:3068 Communication controller: VIA Technologies, Inc.
AC'97 Modem Controller
Modem interrupt assignment and sharing:
20: 87 IO-APIC-fasteoi VIA8237
--- Bootup diagnostics for card in PCI slot 00:11.6 ----
[ 30.860663] PCI: Enabling device 0000:00:11.6 (0000 -> 0001)
[ 30.861050] ACPI: PCI Interrupt 0000:00:11.6[C] -> Link [ALKC] ->
GSI 22 (level, low) -> IRQ 20
[ 31.611241] PCI: Setting latency timer of device 0000:00:11.6 to 64
[ 32.115384] ACPI: PCI interrupt for device 0000:00:11.6 disabled
[ 32.115397] VIA 82xx Modem: probe of 0000:00:11.6 failed with error -13
The PCI slot 00:11.6 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
-----------------------------------
may be interferring with each other, with hte result both are disabled.
11c1:048c Communication controller: Agere Systems V.92 56K WinModem
is harder to support. Can you physically remove this card?
Then rerun scanModem and again send us the ModemData.txt
ALternatively you can try the options in Bootup.txt
Rerun scanModem after each suggested change.
MarvS
scanModem maintainer
On Nov 16, 2007 3:07 AM, Jessica Lett <jess7901@xxxxxxxxx> wrote:
> I am trying to set up my internet connection, and I don't know what to
> do next. Please help.
>
