Hello, I just followed the instructions and got the ModemData.txt file. Previously thanks for your help. Here is the ModemData.txt: Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry Welcome to openSUSE 10.2 (i586) - Kernel kernel 2.6.18.2-34-default This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.html -------------------------- System information ---------------------------- CPU=i686, Welcome to openSUSE 10.2 (i586) - Kernel Linux version 2.6.18.2-34-default (geeko@buildhost) (gcc version 4.1.2 20061115 (prerelease) (SUSE Linux)) #1 SMP Mon Nov 27 11:46:27 UTC 2006 scanModem update of: 2007_Sept_24 The modem symbolic link is /dev/modem -> /dev/ttySL0 There are no blacklisted modem drivers in /etc/modprobe* files USB modem not detected by lsusb Several modems are supported by drivers with ALSA, the Advanced Linux Sound Architecture software. Copying ALSA diagnostics to Modem/ALSAroot.tgz ALSAversion = 1.0.13 Modem or candidate host audio card have firmware information and diagnostics: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:11.6 1106:3068 1106:4161 Communication controller: VIA Technologies, Inc. AC'97 Modem Controller Modem interrupt assignment and sharing: 12: 4714 XT-PIC uhci_hcd:usb3, VIA8233, VIA82XX-MODEM --- Bootup diagnostics for card in PCI slot 00:11.6 ---- ACPI: PCI Interrupt 0000:00:11.6[C] -> Link [LNKC] -> GSI 12 (level, low) -> IRQ 12 PCI: Setting latency timer of device 0000:00:11.6 to 64 === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === Modem not detected though HDA card diagnostics For candidate modem in PCI bus: 00:11.6 Class 0780: 1106:3068 Communication controller: VIA Technologies, Inc. AC'97 Modem Controller Primary PCI_id 1106:3068 Subsystem PCI_id 1106:4161 Softmodem codec or Vendor from diagnostics: SIL21, a Pctel type. from Archives: This is a NEW softmodem case! Please send the output ModemData.txt to DISCUSS@xxxxxxxxxxxxx to enrich the Archive and help others! If further assistance is not needed, please use email Subject: New Case Only ------------------------------------------- Lacking a dsp (digital signal processing) chip, the modem is a software intensive or "softmodem" type. Its primary controller manages the traffic with the CPU. But the software needed is specified in the Subsystem. ----------------------------------------- Support type needed or chipset: slmodemd An ALSA (Advanced Linux Sound Architecture) modem driver: snd-via82xx-modem provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD.gcc4.1.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD.gcc4.1.tar.gz and read instructions therein. But briefly, the modem is setup with command: slmodemd -c YOUR_COUNTRY --alsa modem:1 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read Smartlink.txt and Modem/YourSystem.txt for follow through guidance. Already loaded into the kernel is snd-via82xx-modem and audio drivers it depends on, displayed by: lsmod | grep snd_via82xx_modem Module Size Used by ------------------------------------- snd_via82xx_modem 19592 0 snd_ac97_codec 95648 2 snd_via82xx_modem,snd_via82xx snd_pcm 86916 4 snd_via82xx_modem,snd_pcm_oss,snd_via82xx,snd_ac97_codec snd_page_alloc 14472 3 snd_via82xx_modem,snd_via82xx,snd_pcm snd 61188 12 snd_via82xx_modem,snd_seq_dummy,snd_pcm_oss,snd_mixer_oss,snd_seq,snd_via82xx,snd_ac97_codec,snd_pcm,snd_timer,snd_mpu401_uart,snd_rawmidi,snd_seq_device The diagnostic outputs for this softmodem section have their raw information in folders and text files under /proc/asound/ which you can browse. The information is from files: /proc/asound/pcm ------------------------------- 00-01: VIA 8235 : VIA 8235 : playback 1 : capture 1 00-00: VIA 8235 : VIA 8235 : playback 4 : capture 1 01-00: VIA 82XX modem : VIA 82XX modem : playback 1 : capture 1 /proc/asound/modules ------------------------------- 0 snd_via82xx 1 snd_via82xx_modem /proc/asound/card1/codec97#0/mc97#1-1+regs ------------------------------- 0:7c = 5349 and 0:7e = 4c21 which were translated from hexadecimal code into: SIL21 /proc/asound/card1/codec97#0/mc97#1-1 ------------------------------- Extended modem ID: codec=1 LIN1 and from the command: aplay -l | grep -i modem card 1: modem [VIA 82XX modem], device 0: VIA 82XX modem [VIA 82XX modem] ----------------end Softmodem section -------------- Writing Smartlink.txt ============ end Smartlink section ===================== Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.1.2 and the compiler used in kernel assembly: 4.1.2 linux-headers-2.6.18.2-34-default resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: kernel-source-2.6.18.2-34-default If a driver compilation files with message including some lack of some FileName.h (stdio.h for example. Some additional kernel-header files need installation to /usr/include. For Debian/Ubuntu related distributions, run the following command to display the needed package list: $ sudo apt-get -s install linux-kernel-devel While some of the files may be on the install CD, others may have to be found through http://packages.ubuntu.com For Ubuntu Feisty, additional packages required were: libc6-dev linux-libc-dev available through http://packages.ubuntu.com/ , if not on the install CD. Such packages may have different names for other Linux distributions. Try installing just the libc6-dev, then test the compile again. Checking pppd properties: -rwxr-xr-x 1 root dialout 295488 Nov 25 2006 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://phep2.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options noipdefault noauth crtscts lock modem asyncmap 0 nodetach lcp-echo-interval 30 lcp-echo-failure 4 lcp-max-configure 60 lcp-restart 2 idle 600 noipx file /etc/ppp/filters In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: lrwxrwxrwx 1 root root 11 Oct 19 22:15 /dev/modem -> /dev/ttySL0 slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/rules.d/31-network.rules:SUBSYSTEM=="net", ENV{INTERFACE}=="ppp*|ippp*|isdn*|plip*|lo*|irda*|dummy*|ipsec*|tun*|tap*|bond*|vlan*|modem*|dsl*", GOTO="skip_ifup" /etc/udev/rules.d/50-udev-default.rules:KERNEL=="mwave", NAME="modems/%k", GROUP="uucp" Within /etc/modprobe.conf files: /etc/modprobe.conf:# Linux ACP modem (Mwave) /etc/modprobe.d/blacklist:# ALSA PCI sound/modem modules - should be configured via yast /etc/modprobe.d/blacklist:blacklist snd-atiixp-modem /etc/modprobe.d/blacklist:blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------