Jack, The paucity of the diagnostics suggests Subsystem 1025:102b has a Conexant modem chip. Another Subsystem known to have this chip is 103c:002a. If you run in test/faking mode $ sudo ./scanModem test 10b9:5457 103c:002a if will output the directions for getting the hsfmodem software supporting Conexant modems. You can also get modem chip info by running diagnostics under Microsoft as described in SoftModem.txt Test the hsfmodem software and report back presently please. MarvS scanModem mantainer On 9/30/07, Jack Matatula <jrmatatula@xxxxxxxxx> wrote: > Dear Sir/Madam, > > Would you like to help me out this problem on my Acer TravelMate 630 > > Modem, thank you. > > > > Regards > > Jack Matatula > > Indonesia > > > > > > > > -------------------------- System information > > ---------------------------- > > CPU=i686, > > Linux version 2.6.20-15-generic (root@palmer) (gcc version 4.1.2 (Ubuntu > > 4.1.2-0ubuntu4)) #2 SMP Sun Apr 15 07:36:31 UTC 2007 > > scanModem update of: 2007_Sept_24 > > > > > > There are no blacklisted modem drivers in /etc/modprobe* files > > USB modem not detected by lsusb > > > > > > Several modems are supported by drivers with ALSA, the Advanced Linux > > Sound Architecture software. > > Copying ALSA diagnostics to Modem/ALSAroot.tgz > > ALSAversion = 1.0.13 > > > > Modem or candidate host audio card have firmware information and > > diagnostics: > > > > PCI slot PCI ID SubsystemID Name > > ---------- --------- --------- -------------- > > 00:08.0 10b9:5457 1025:102b Modem: ALi Corporation M5457 AC'97 Modem > > Controller > > > > Modem interrupt assignment and sharing: > > 10: 85286 XT-PIC-XT ohci1394, ohci_hcd:usb1, > > ohci_hcd:usb2, eth0, nvidia > > --- Bootup diagnostics for card in PCI slot 00:08.0 ---- > > [ 15.984598] ACPI: PCI Interrupt 0000:00:08.0[A] -> Link [LNKG] -> GSI > > 10 (level, low) -> IRQ 10 > > [ 15.986452] 0000:00:08.0: ttyS2 at I/O 0x1c28 (irq = 10) is a 8250 > > [ 15.987485] 0000:00:08.0: ttyS3 at I/O 0x1c40 (irq = 10) is a 8250 > > [ 15.987691] Couldn't register serial port 0000:00:08.0: -28 > > > > === Finished modem firmware and bootup diagnostics section. === > > === Next deducing cogent software === > > > > Modem not detected though HDA card diagnostics > > A candidate driver could not be identified. > > > > > > > > ____________________________________________________________________________________ > Tonight's top picks. What will you watch tonight? Preview the hottest shows on Yahoo! TV. > http://tv.yahoo.com/ > >