Thank you for contacting PayPal. Hello my name is Isabel, I am sorry for the delay in responding to your inquiry. We have recently encountered a large volume of emails. We do not intend on any customer waiting this long for a response. Please accept our apologies. I understand your frustration and concern regarding a suspicous email. I will be happy to assist you with your questions. Our technicians are working to resolve this matter. We appreciate your patience and understanding. We appreciate you bringing this suspicious email to our attention. If reporting a suspicious or potentially fraudulent email that you have received, please forward the original email including the header information or the site's URL to us at spoof@xxxxxxxxxxx Immediately delete the email from your inbox once it has been sent. Never click any links or attachments in a suspicious email. You are valuable to us and it is important for us to help you resolve your concern.If you feel that this email is not enough or if you have other concerns you wish assistance with, please do not hesitate to call us and we would be more than happy to help you out. Have a good day and I hope all is well with you and your family. Sincerely, Isabel PayPal Consumer Support PayPal, an eBay Company Original Message Follows: ------------------------ Mic **NO** contradiction with what I wrote. The statement *the Linux drivers for the TFM-###x are built into Linux* does not mean that these are special drivers! On the contrary, the standard serial driver in Linux supports your modem for the very good reason (I did not know before this mail that the chip inside comes from Agere) that TFM-###x + Agere means that it uses a chipset from the Venus family which includes a hardware controller and therefore does not need any special driver. Jacques mic wrote: > Thanks, I will start my attempt. In the meantime, here is what TrendNet > rep. sent me. (I did check this site but no OCM## listed.) > > ******** > Dear Customer, > > The Linux drivers for the TFM-###x are built into Linux, you can check > to see if Agere has Linux drivers for the OCM## chipset. > > Regards, > Vincent Magro > Technical Support Specialist > > ##### Manhattan Place Torrance, CA ##### . > US/Canada Support: ###-###-#### > Email: v.magro@xxxxxxxxxxxx > www.trendnet.com > ************ > > Jacques Goldberg wrote: >> Mic, >> scanModem being EXCLUSIVELY intended for internal PCI-bus modems, >> it by construction cannot find any external modem. >> Most frequently but not always, external serial modems (NOT USB, only >> RS### connection, using a cable for a trapeze-shaped plus with # or ## >> pins at both ends) do not need any driver and will work immediately >> if >> #-you connect the modem to the PC and to the phone socket >> #-power up the modem >> #-use the command >> sudo wvdialconf /etc/wvdial.conf >> which will detect your modem >> You have then to edit the file /etc/wvdial.conf to make it match the >> parameters given to you by your ISP (three, obvious). >> See http://linmodems.technion.ac.il/wvdial.html for details. >> This will work for sure for your Trendnet modem, but for the "Best >> Data" you provide no model so I cannot check what hardware it contains. >> Furthermore, the Linuxant driver does support Conexant modems with >> your Dapper operating system, surprisingly associated with failure in >> your case unless your modem has been damaged. >> The Linuxant HCF driver will support both your Dapper and your Feisty >> operating systems. Let me insist on the HCF driver, not the HSF. >> For details how to install it see the file Conexant.txt which has been >> written on your disk by scanModem, next to ModemData.txt. >> >> Do I need to write that with one telephone outlet you will be able to >> use only one modem at a time. >> >> Jacques >> >> mic wrote: >>> * Need a little help, still learning my way around Linux. >>> * I used MS XP for a few years with an internal Conexant modem. >>> * Switched to Linux Dapper #.## seven months ago and had to buy an >>> external serial Best Data V.## modem and I've had no trouble >>> getting on-line. >>> * I ordered the newer Linux Feisty #.## a month ago and have been >>> trying to set up the modem but not having any luck. * I >>> purchased another external TrendNet TFM ###X serial modem, and >>> can't get on-line. >>> >>> >>> I have tried to follow the instructions for your scanModem but not >>> having much luck. From what I can tell it detects my Conexant modem, >>> but not the external modem. I'd like to get either the Conexant or >>> either of the external modems to work so I can use #.##. I also have >>> a Linux Christian Edition (CE) that is based on #.##, which will be >>> my primary System. >>> >>> CPU=i###, Linux version #.#.##-##-### (buildd@terranova) (gcc version >>> #.#.# (Ubuntu #.#.#-#ubuntu#)) ## PREEMPT Wed Aug ## ##:##:## UTC #### >>> scanModem update of: ####_Sept_## >>> >>> There are no blacklisted modem drivers in /etc/modprobe* files >>> USB modem not detected by lsusb >>> >>> Several modems are supported by drivers with ALSA, the Advanced Linux >>> Sound Architecture software. >>> Copying ALSA diagnostics to Modem/ALSAroot.tgz >>> ALSAversion = #.#.## >>> >>> Modem or candidate host audio card have firmware information and >>> diagnostics: >>> >>> PCI slot PCI ID SubsystemID Name >>> ---------- --------- --------- -------------- >>> ####:##:#b.# ##f#:#### ##e#:#### Communication controller: >>> Conexant HCF ##k Data/Fax/Voice/Spkp Modem >>> >>> Modem interrupt assignment and sharing: >>> ##: ####### XT-PIC uhci_hcd:usb#, uhci_hcd:usb#, >>> ehci_hcd:usb# >>> --- Bootup diagnostics for card in PCI slot ####:##:#b.# ---- >>> >>> === Finished modem firmware and bootup diagnostics section. === >>> === Next deducing cogent software === >>> >>> For candidate modem in PCI bus: ####:##:#b.# >>> Class ####: ##f#:#### Communication controller: Conexant HCF ##k >>> Data/Fax/Voice/Spkp Modem >>> Primary PCI_id ##f#:#### >>> Support type needed or chipset: hcflinmodem >>> >>> For owners of a Dell PCs with Conexant HSF modems, a driver source >>> package with full speed enabled is available, but requires driver >>> compiling. Read Conexant.txt >>> (I DO NOT HAVE A DELL COMPUTER) >>> >>> Read Conexant.txt >>> >>> Writing Conexant.txt >>> >>> Completed candidate modem analyses. >>> >>> The base of the UDEV device file system is: /dev/.udev >>> >>> The kernel was compiled with gcc version #.#.# and a compiler is not >>> installed >>> >>> If compiling a modem driver proves to be necessary, one of the two >>> procedures must be followed. >>> If not yet on the Internet, put the Dapper install CD in the drive >>> Open a terminal and therein: >>> $ sudo apt-get install gcc-#.# make >>> Additionally the package linux-headers-#.#.##-##-### must be >>> downloaded. Go to http://packages.ubuntu.com/ and search for >>> linux-headers-#.#.##-##-### >>> After downloading, it can be installed with: >>> $ sudo dpkg -i linux-header*.deb >>> >>> Or alternatively if online through Ethernet do: >>> $ sudo apt-get update >>> $ sudo apt-get install build-essential >>> will do all the necessary installations mentioned above. >>> >>> In either installation case, set a symbolic link which will be >>> expected later: >>> $ sudo ln -s /usr/bin/gcc-#.# /usr/bin/gcc >>> After check with: >>> $ ls -l /usr/bin/gcc* >>> which should display: >>> lrwxrwxrwx # root root ## ####-##-## ##:## /usr/bin/gcc -> >>> /usr/bin/gcc-#.# >>> -rwxr-xr-x # root root ##### ####-##-## ##:## /usr/bin/gcc-#.# >>> -rwxr-xr-x # root root ##### ####-##-## ##:## /usr/bin/gccbug-#.# >>> >>> linux-headers-#.#.##-##-### resources needed for compiling are not >>> manifestly ready! >>> >>> If compiling is necessary packages must be installed, providing: >>> gcc-#.# make linux-headers-#.#.##-##-### >>> >>> >>> If a driver compilation files with message including some lack of >>> some FileName.h (stdio.h for example. >>> Some additional kernel-header files need installation to /usr/include. >>> For Debian/Ubuntu related distributions, run the following command to >>> display the needed package list: >>> $ sudo apt-get -s install linux-kernel-devel >>> While some of the files may be on the install CD, others may have to >>> be found through http://packages.ubuntu.com >>> >>> For Ubuntu Feisty, additional packages required were: >>> libc#-dev linux-libc-dev >>> available through http://packages.ubuntu.com/ , if not on the install >>> CD. >>> Such packages may have different names for other Linux distributions. >>> Try installing just the libc#-dev, then test the compile again. >>> >>> >>> Checking pppd properties: >>> -rwsr-xr-- # root dip ###### ####-##-## ##:## /usr/sbin/pppd >>> >>> In case of an "error ##" "serial loopback" problem, see: >>> http://phep#.technion.ac.il/linmodems/archive-sixth/msg#####.html >>> >>> To enable dialout without Root permission do: >>> $ su - root (not for Ubuntu) >>> sudo chmod a+x /usr/sbin/pppd >>> or under Ubuntu related Linuxes >>> sudo chmod a+x /usr/sbin/pppd >>> >>> Checking settings of: /etc/ppp/options >>> asyncmap # >>> auth >>> crtscts >>> lock >>> hide-password >>> modem >>> proxyarp >>> lcp-echo-interval ## >>> lcp-echo-failure # >>> noipx >>> >>> In case of a message like: >>> Warning: Could not modify /etc/ppp/pap-secrets: Permission denied >>> see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg#####.html >>> >>> Read Modem/YourSystem.txt concerning other COMM channels: eth# ppp# >>> Which can interfere with Browser naviagation. >>> >>> Don't worry about the following, it is for the experts >>> should trouble shooting be necessary. >>> ========================================================== >>> >>> Checking for modem support lines: >>> -------------------------------------- >>> /device/modem symbolic link: slmodemd created symbolic link >>> /dev/ttySL#: Within /etc/udev/ files: >>> /etc/udev/rules.d/##-symlinks.rules:# Create /dev/modem symlink >>> /etc/udev/rules.d/##-symlinks.rules:KERNEL=="ttyLTM[#-#]*", >>> SYMLINK+="modem" >>> Within /etc/modprobe.conf files: >>> /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-# >>> /etc/modprobe.d/alsa-base:options snd-via##xx-modem index=-# >>> /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to >>> blacklist unwanted modem drivers >>> /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem >>> /etc/modprobe.d/blacklist-modem:# blacklist snd-via##xx-modem >>> Within any ancient /etc/devfs files: >>> >>> Within ancient kernel #.#.n /etc/module.conf files: >>> >>> --------- end modem support lines -------- >>> >>> Thanks >> >>