Dear Volunteer, Myself is unnikartha. I am a newbie to linux. Was introduced to linux my one of my student, and I am planning to shift to linux platform. as a first step, I have installed ubuntu, in my home computer. My modem was not detected. I have trouble connecting to the internet. As per the instructions in the website i downloaded the scanmoden utility and am sending the modemdata.txt file below. Please guide me through futher so that i can start using this operating system. thanks in advance Unni Kartha ------------------------- Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry Ubuntu 7.04 kernel 2.6.20-15-generic This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.html -------------------------- System information ---------------------------- CPU=i686, Ubuntu 7.04 Linux version 2.6.20-15-generic (root@palmer) (gcc version 4.1.2 (Ubuntu 4.1.2-0ubuntu4)) #2 SMP Sun Apr 15 07:36:31 UTC 2007 scanModem update of: 2007_May_11 ALSAversion 1.0.13 USB modem not detected by lsusb Modem or host audio card candidates have firmware information: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 06:00.0 1057:3052 1057:3020 Modem: Motorola Unknown device 3052 Modem interrupt assignment and sharing: --- Bootup diagnositcs for card in PCI slot 06:00.0 ---- [ 3.140409] ACPI: PCI Interrupt 0000:06:00.0[A] -> GSI 21 (level, low) -> IRQ 20 [ 3.140700] 0000:06:00.0: ttyS1 at I/O 0xb808 (irq = 20) is a 16450 [ 3.140875] 0000:06:00.0: ttyS2 at I/O 0xb810 (irq = 20) is a 8250 [ 3.141051] 0000:06:00.0: ttyS3 at I/O 0xb818 (irq = 20) is a 16450 [ 3.141125] Couldn't register serial port 0000:06:00.0: -28 PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:2668 8086:e203 Audio device: Intel Corporation 82801FB/FBM/FR/FW/FRW Modem interrupt assignment and sharing: 16: 31460 0 IO-APIC-fasteoi uhci_hcd:usb4, HDA Intel, i915@pci:0000:00:02.0 --- Bootup diagnositcs for card in PCI slot 00:1b.0 ---- [ 18.203694] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 16 (level, low) -> IRQ 16 [ 18.203718] PCI: Setting latency timer of device 0000:00:1b.0 to 64 === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === 8086:2668 is a High Definition Audio card, possibly hosting a soft modem. ---------------------------------------------------------------