Dear Neil, I hate to deliver bad news. Your modem is not supported under Linux. Under Linux 2.6.n kernels, the chipset is NOT SUPPORTED . Read InfoGeneral.txt about alternatives. Regards, Antonio ----- Original Message ---- From: Neil Shanks <n_shanks@xxxxxxxxx> To: DISCUSS@xxxxxxxxxxxxx Sent: Monday, April 30, 2007 5:55:40 PM Subject: N Shanks, Canada Ubuntu 5.10 "Breezy Badger" kernel 2.6.12-9-386 Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry Ubuntu 5.10 "Breezy Badger" kernel 2.6.12-9-386 This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.html -------------------------- System information ---------------------------- CPU=i686, Ubuntu 5.10 "Breezy Badger" Linux version 2.6.12-9-386 (buildd@rothera) (gcc version 3.4.5 20050809 (prerelease) (Ubuntu 3.4.4-6ubuntu8)) #1 Mon Oct 10 13:14:36 BST 2005 scanModem update of: 2007_April_23 USB modem not detected by lsusb Modem or host audio card candidates have firmware information: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 0000:00:10.1 10b7:1007 10b7:615b Communication controller: 3Com Corporation Mini PCI 56k Winmodem Modem interrupt assignment and sharing: 11: 2 XT-PIC uhci_hcd:usb1, yenta, yenta, eth0 --- Bootup diagnositcs for card in PCI slot 0000:00:10.1 ---- === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === For candidate modem in PCI bus: 0000:00:10.1 Class 0780: 10b7:1007 Communication controller: 3Com Corporation Mini PCI 56k Winmodem Primary PCI_id 10b7:1007 Support type needed or chipset: 3COM.winmodem Under Linux 2.6.n kernels, the chipset is NOT SUPPORTED . Read InfoGeneral.txt about alternatives. Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udevdb The kernel was compiled with gcc version 3.4.5 and a compiler is not installed To support compiling, get the BreezyGCC_3.4_i386.tar.gz from http://phep2.technion.ac.il/linmodems/packages/smartlink/ Kernel-header resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: gcc-3.4 make linux-headers-2.6.12-9-386 Checking pppd properties: -rwsr-xr-- 1 root dip 257688 2005-05-27 12:16 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://phep2.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 auth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- The system I'm trying to get working with modem is a Dell Latitude c600. The pcmcia slots in notebook are pooched so I can't use another modem is there anyway I can get the existing modem working? Any help would be greatly appreciated. I __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com