Dear Sir, Please help me with this modem. This is an Acer Aspire 5570z laptop and I cant even change the modem or attach a serial one. info attached. Thanks Tarig
Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry Ubuntu 7.04 kernel 2.6.20-15-generic This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.html -------------------------- System information ---------------------------- CPU=i686, Ubuntu 7.04 Linux version 2.6.20-15-generic (root@palmer) (gcc version 4.1.2 (Ubuntu 4.1.2-0ubuntu4)) #2 SMP Sun Apr 15 07:36:31 UTC 2007 scanModem update of: 2007_April_23 USB modem not detected by lsusb Modem or host audio card candidates have firmware information: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 1025:0110 Audio device: Intel Corporation 82801G Modem interrupt assignment and sharing: 22: 195940 0 IO-APIC-fasteoi HDA Intel --- Bootup diagnositcs for card in PCI slot 00:1b.0 ---- [ 18.024000] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, low) -> IRQ 22 [ 18.024000] PCI: Setting latency timer of device 0000:00:1b.0 to 64 [12441.248000] HDA Intel 0000:00:1b.0: freeze [12441.256000] ACPI: PCI interrupt for device 0000:00:1b.0 disabled [12441.272000] HDA Intel 0000:00:1b.0: LATE freeze [13921.272000] HDA Intel 0000:00:1b.0: EARLY resume [13921.304000] HDA Intel 0000:00:1b.0: resuming [13921.320000] PM: Writing back config space on device 0000:00:1b.0 at offset 1 (was 100006, writing 100002) [13921.320000] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, low) -> IRQ 22 [13921.320000] PCI: Setting latency timer of device 0000:00:1b.0 to 64 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ALSAversion 1.0.13 8086:27d8 is a High Definition Audio card, possibly hosting a soft modem. For candidate modem in PCI bus: 00:1b.0 Class 0403: 8086:27d8 Audio device: Intel Corporation 82801G Primary PCI_id 8086:27d8 Subsystem PCI_id 1025:0110 Softmodem codec or Vendor from diagnostics: 11c1, an AgereSystems type. from Archives: 11c1, an AgereSystems type. Lacking a dsp (digital signal processing) chip, the modem is a software intensive or "softmodem" type. Its primary controller manages the traffic with the CPU. But the software needed is specified in the Subsystem. ----------------------------------------- Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) An ALSA modem driver plus slmodemd. Read Smartlink.txt for details, and to test get the package SLMODEMD.gcc4.1.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ 2) The hsfmodem software for Conexant chipset modems: Read Conexant.txt An ALSA (Advanced Linux Sound Architecture) modem driver: snd-hda-intel provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD.gcc4.1.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD.gcc4.1.tar.gz and read instructions therein. But briefly, the modem is setup with command: sudo slmodemd -c YOUR_COUNTRY --alsa hw:0,6 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read Smartlink.txt and Modem/YourSystem.txt for follow through guidance. Already loaded into the kernel is snd-hda-intel and audio drivers it depends on, displayed by: lsmod | grep snd_hda_intel Module Size Used by ------------------------------------- snd_hda_intel 21912 1 snd_hda_codec 205440 1 snd_hda_intel snd_pcm 79876 3 snd_hda_intel,snd_hda_codec,snd_pcm_oss snd 54020 10 snd_hda_intel,snd_hda_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device snd_page_alloc 10888 2 snd_hda_intel,snd_pcm The diagnostic outputs for this softmodem section have their raw information in folders and text files under /proc/asound/ which you can browse. The information is from files: /proc/asound/pcm ------------------------------- 00-06: Si3054 Modem : Si3054 Modem : playback 1 : capture 1 00-02: ALC883 Analog : ALC883 Analog : capture 2 00-00: ALC883 Analog : ALC883 Analog : playback 1 : capture 2 /proc/asound/modules ------------------------------- 0 snd_hda_intel /proc/asound/card0/codec#1 ------------------------------- Codec: Generic 11c1 Si3054 Address: 1 Vendor Id: 0x11c13026 Subsystem Id: 0x10250110 Revision Id: 0x100700 ------------------------------- Current support status of HDA cards is: Vendor IDs Chip maker Support type ---------- ---------- ------------- 0x14f12bfa Conexant hsfmodem , not slmodemd compatible 0x11c13026 AgereSystems snd-hda-intel, slmodemd supported 0x11c11040 AgereSystems " " support not yet available. 0x11c13055 AgereSystems " " , " 0x163c3055 Smartlink " " , " 0x163c3155 " " " , " 0x10573055 Motorola " " , " 0x10573155 " " " , "" as of October 2006. and from the command: aplay -l | grep -i modem card 0: Intel [HDA Intel], device 6: Si3054 Modem [Si3054 Modem] ----------------end Softmodem section -------------- scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Formal support for Conexant chipset modems are available ONLY through http://www.linuxant.com/drivers. Read Conexant.txt for details. and Modem/YourSystem.txt for follow through guidance. Driver speed is limited to 14,400 until a key is purchased. There is NO freeware alternative. There are two support package types: hsfmodem and hcflinmodem. http://www.lorenzobettini.it/linux/LinuxSonyVaioVGN-S5VP_B reports a problem and solution in stalling a key, after testing of the free low speed download. Read Conexant.txt ============ end Smartlink section ===================== Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.1.2 and the compiler used in kernel assembly: 4.1.2 Kernel-header resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: linux-headers-2.6.20-15-generic Checking pppd properties: -rwsr-xr-- 1 root dip 269224 2007-04-05 06:41 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://phep2.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------