Okay, per Jacques' suggestions, I used wvdial to try to connect to my ISP (which is BruinOnline). I seemed to get a bit further - some of the time. The logs Jacques requested are attached - but the command I was told to use to generate the wvdial-specific log didn't work, so I manually copied over everything that appeared in the terminal during the dialing sequence into a text file. Also, I attached two versions of "mybug1.txt" because my modem doesn't do the same thing every time I try to connect. Sometimes the negotiations appear to time out before the ppp daemon recognizes the carrier; sometimes it recognizes the carrier but then seems to get stuck (mybug1alt) until manually terminated, and sometimes the connection routine appears to complete successfully - only to then tell me that DNS isn't available/working properly. (By the way, what is this "pppd: sword" thing popping up all over the place?) Bottom line: while my modem is clearly working, I can never seem to properly connect. Other notes: stupid/non-stupid mode produce virtually identical results. I inserted the "Detect Carrier = 0" line into wvdial.config. Thanks again. "Marv, Obviously, Dante's ISP is BruinOnLine (BOL) http://www.bol.ucla.edu/ Dante does not explictly write which dialer program generated his log (which shows that the dialer uses wvdial), not reporting further wvdial output once the modem-to-modem connection is set up and works. It would tremendously help if Dante would use uninterfaced wvdial because we would see the behavior of wvdial during the clearly failing logon procedure. The BOL setup (Win, Mac, no Linux) instructions are hyper-standard and leave no room for some trick which could fool a standard ppp (for example it uses PAP, not some possibly "proprietary" variant). My bet is that Dante's SuSE box uses a conflicting "verbessert" version of ppp. No doubt, Dante: use PLAIN wvdial to try to connect. If it still fails: Edit /etc/ppp/options Add one line: debug In the following console 1 is where you use wvdial. Create an extra console which will be console 2. Be root or use su in console 2 (and already before in console 1). In console 2 type exactly as shown: tail -f /var/log/messages | tee mybug2.txt Now go to console 1 and type: wvdial | tee mybug1.txt When wvdial terminates or hangs up, go to console 2 and hit CTRL-C If wvdial did not exit go to console 1 and hit CTRL-C You now will have two files, mybug1.txt and mybug2.txt Send them to us. ADDITION: Dante, if you believe that your kppp works better except for the NO CARRIER issue, add ATX3 in the initialization string field available under Modem Configuration. Jacques"