Ron,
Please run the modem diagnostics under Microsoft and return the output.
Is the modem internal, attached by a USB cable or a serial cable.
MarvS
scanModem maintainer
On 3/20/07, Ron Zellhoefer <ronkz@xxxxxxxxxx> wrote:
My modem is a Best Data v.92 serial modem, 56SX92, believed to be not a
softmodem. I don't see it in this this report, just going thru the
steps to get it working. At this juncture it works on winxp, but on
Linux thus far I get only the PWR and DATA lights showing, doesn't dial,
there are signs that it's on ttyS1. thank you
Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server.
Do use the following as the email Subject Line:
SomeName, YourCountry Ubuntu 6.10 kernel 2.6.17-11-generic
This will alert cogent experts, and distinguish cases in the Archives.
YourCountry will enable Country Code guidance.
Occassionally responses are blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org .
Local Linux experts can be found through: http://www.linux.org/groups/index.html
-------------------------- System information ----------------------------
CPU=x86_64, Ubuntu 6.10
Linux version 2.6.17-11-generic (root@king) (gcc version 4.1.2 20060928 (prerelease) (Ubuntu 4.1.1-13ubuntu5)) #2 SMP Thu Feb 1 18:03:05 UTC 2007 (Ubuntu 2.6.17-11.35-generic)
scanModem update of: 2007_March_15
USB modem not detected by lsusb
Modem or host audio card candidates have firmware information:
=== Finished modem firmware and bootup diagnostics section. ===
=== Next deducing cogent software ===
A modem was not detected among the PCI devices:
------------------------------------------------
00:03.1 Bridge: ALi Corporation M7101 Power Management Controller [PMU]
00:04.0 Multimedia audio controller: ALi Corporation M5455 PCI AC-Link Controller Audio Device (rev 20)
00:0e.0 IDE interface: ALi Corporation M5229 IDE (rev c7)
00:0e.1 Mass storage controller: ALi Corporation ULi 5289 SATA (rev 10)
01:00.0 VGA compatible controller: ATI Technologies Inc RV280 [Radeon 9200 PRO] (rev 01)
01:00.1 Display controller: ATI Technologies Inc RV280 [Radeon 9200 PRO] (Secondary) (rev 01)
02:0a.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10)
------------------------------------------------
with USB and bridge devices not displayed.
Please provide any independent information available on your modem.
If your modem is mounted on an ISA card, scanModem could not access it.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
Checking for audio+modem support in /proc/asound/pcm
00-02: Intel ICH - IEC958 : ALi M5455 - IEC958 : playback 1
00-01: Intel ICH - MIC ADC : ALi M5455 - MIC ADC : capture 1
00-00: Intel ICH : ALi M5455 : playback 1 : capture 1
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.1.2
and the compiler used in kernel assembly: 4.1.2
Compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.1
kernel_headers base folder /lib/modules/2.6.17-11-generic/build
Checking pppd properties:
-rwsr-xr-- 1 root dip 301984 2006-07-10 13:17 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://phep2.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
auth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Read Modem/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for the experts
should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
/etc/udev/rules.d/60-symlinks.rules:# Create /dev/modem symlink
/etc/udev/rules.d/60-symlinks.rules:KERNEL=="ttyLTM[0-9]*", SYMLINK+="modem"
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
