This is the ModemData file from scanModem. I do not know what to do from here. I am running Mandriva 2007 free and kerrnel 2.6.17-5mdv what do I need to do to get the modem working. Please remember I am new to this so be gental in the directions. :) Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry Mandriva Linux release 2007.0 (Official) for i586 Kernel 2.6.17-5mdv on an i686 / kernel 2.6.17-5mdv This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.html -------------------------- System information ---------------------------- CPU=i686, Mandriva Linux release 2007.0 (Official) for i586 Kernel 2.6.17-5mdv on an i686 / Linux version 2.6.17-5mdv (rtp@xxxxxxxxxxxxxxxxxxxx) (gcc version 4.1.1 20060724 (prerelease) (4.1.1-3mdk)) #1 SMP Wed Sep 13 14:32:31 EDT 2006 scanModem update of: 2007_March_15 USB modem not detected by lsusb Modem or host audio card candidates have firmware information: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:09.0 8086:1040 8086:1007 Communication controller: Intel Corporation 536EP Data Fax Modem Modem interrupt assignment and sharing: 15: 31725 IO-APIC-edge ide1 --- Bootup diagnositcs for card in PCI slot 00:09.0 ---- === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === ALSAversion 1.0.12 The audio card is not a modem hosting type. A modem was not detected among the PCI devices: ------------------------------------------------ 00:09.0 Communication controller: Intel Corporation 536EP Data Fax Modem 00:0a.0 Multimedia video controller: Zoran Corporation ZR36057PQC Video cutting chipset (rev 02) 00:11.1 IDE interface: VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 06) 00:11.5 Multimedia audio controller: VIA Technologies, Inc. VT8233/A/8235/8237 AC97 Audio Controller (rev 50) 00:12.0 Ethernet controller: VIA Technologies, Inc. VT6102 [Rhine-II] (rev 74) 01:00.0 VGA compatible controller: nVidia Corporation NV28 [GeForce4 Ti 4200 AGP 8x] (rev a1) ------------------------------------------------ with USB and bridge devices not displayed. Please provide any independent information available on your modem. If your modem is mounted on an ISA card, scanModem could not access it. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Checking for audio+modem support in /proc/asound/pcm 00-01: VIA 8235 : VIA 8235 : playback 1 : capture 1 00-00: VIA 8235 : VIA 8235 : playback 4 : capture 1 For candidate modem in PCI bus: 00:09.0 Class 0780: 8086:1040 Communication controller: Intel Corporation 536EP Data Fax Modem Primary PCI_id 8086:1040 Support type needed or chipset: scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Writing Intel.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev /dev/.udevdb Versions adequately match for the compiler installed: 4.1.1 and the compiler used in kernel assembly: 4.1.1 Compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.1 kernel_headers base folder /lib/modules/2.6.17-5mdv/build Checking pppd properties: -rwsr-xr-t 1 root root 304536 Aug 9 2006 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://phep2.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------