i have gotten a hardware modem. i installed it and re-ran scanmodem. i cannot seem to get the drivers loaded properly, however. can anyone help me with this? i will need very easy, straightforward instructions as i have no idea what i am doing. i searched the archives and found something similar to my situation, but the instructions given did not work for me. thanks for any help!!! -------------------------- System information ---------------------------- Ubuntu 6.10 Linux version 2.6.17-10-generic (root@vernadsky) (gcc version 4.1.2 20060928 (prerelease) (Ubuntu 4.1.1-13ubuntu5)) #2 SMP Fri Oct 13 18:45:35 UTC 2006 (Ubuntu 2.6.17-10.33-generic) scanModem update of: 2006_December_25 USB modem not detected by lsusb Modem or host audio card candidates have firmware information: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:09.0 14f1:1033 13e0:020d Communication controller: Conexant HCF 56k Data/Fax Modem Modem interrupt assignment and sharing: --- Bootup diagnositcs for card in PCI slot 00:09.0 ---- PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:11.6 1106:3068 Communication controller: VIA Technologies, Inc. AC'97 Modem Controller Modem interrupt assignment and sharing: 193: 1352 IO-APIC-level VIA8237 --- Bootup diagnositcs for card in PCI slot 00:11.6 ---- === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === PCIbus=00:11.6 00:11.6 Communication controller: VIA Technologies, Inc. AC'97 Modem Controller (rev 80) Flags: medium devsel, IRQ 193 I/O ports at c800 [size=256] Capabilities: <access denied> Reply With Quote