Re: How should we present KDE Plasma desktop sessions to users?

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Hi again,

If no one on this list is available for discussing the topic quoted
below, would you guys be so kind as to point me to the right people?

Thanks in advance,

Adrien

Le jeudi 22 octobre 2020 à 22:53 +0200, Adrien Glauser a écrit :
> Hi all,
> 
> I am part of a group of volunteers helping our distribution update
> the user documentation, with the goal  of improving the learning
> experience for new users.
> 
> Now we all know Plasma has made tremendous progress with the wayland
> and xwayland sessions . Unfortunately, as far as our support channels
> are concerned, these improvements might not be readily enjoyable for
> Nvidia users -- which is not surprising after all, as the meme says.
> (Here I am talking about people who installed the proprietary driver,
> typically for a laptop with both an Intel integrated and Nvidia
> dedicated GPU. In this email I am talking about this category of
> users, and about no other category).
> 
> Thus we want to make recommendations to our new users, whether fresh
> switchers from the non-Linux world, or Linux users coming from the
> GNOME world, where full wayland sessions are working OK for most
> including the category I am talking about.
> 
> To make this assumption very clear: We feel like purely descriptive
> information is not enough, because users are owed clear disclaimers
> and warning signs when there is a live possibility that their sub
> menus will be glitching and logoff process freezing. For us it's not
> just about QA, it's also about basic respect for people who accepted
> to get out their comfort zone to step into the Linux world.
> 
> Bearing in mind this context, I am asking you the following: What is
> the most honest and accurate thing to say to these users? Should we
> either:
> 
> a) Recommend the xorg session (because it's the most stable), and
> make
> no other recommendation? (saying for example that the QA testing
> around
> the other two is lacking, or something along these lines?)
> 
> b) Recommend the xorg session, and recommend against the xwayland and
> wayland? (saying what I believe to be true, that is, that the other
> two
> sessions make it impossible for them to experience Plasma as it is
> meant to be)
> 
> c)  Recommend all sessions in the sense that, contrary to my belief
> and
> knowledge, there actually is first-hand QA data supporting the idea
> that all three sessions are OK for these users?
> 
> I am putting this out with an open mind, so please correct me if I am
> not portraying Plasma UX accurately. I am just trying to work with
> the
> evidence I have, and to use it as best as I can for our users.
> 
> Also if you wonder why I am not writing to the Promo team at KDE
> don't
> wonder anymore: I have, and they acknowledge that this issue is a
> little bit off their department.
> 
> Cheers and thanks for reading,
> 
> Adrien
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