Re: Yet another failed KDE release?

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On Friday, 2013-03-22, Mirosław Zalewski wrote:
> On Fri, Mar 22, 2013 at 8:08 AM, Nikos Chantziaras <realnc@xxxxxxxxx> wrote:
> > The biggest issue is that with each new release, there's more glitches
> > while the old ones are still there.
> 
> On 22/03/2013 at 11:38, Myriam Schweingruber <myriam@xxxxxxx> wrote:
> > And make sure you ALWAYS test with a new user or move the old config
> > files elsewhere when you do a major upgrade.
> 
> Myriam, this is exactly Nikos point. Old config files laying around causes
> various issues with KDE SC. By encouraging him to triage bugs on fresh
> config, you admit that.

Myriam recommended trying bug reproduction on an established base line, in 
order to determine if the problem is caused by certain setup specific things 
and to give bug triagers and developers a starting point to work with.

It can be next to impossible to reproduce, thus analyze and ultimately fix a 
problem if it is triggered by some configuration set or cetain user data.

Confirming an issue on the basis of "a clean slate" helps a lot, but also the 
fact if an issue can not be found in such a situation, because this also 
renders hints on where to look. 

> Honestly, why can't KDE SC support seamless update from previous major
> release? Is it too much work to rewrite config files whose format has
> changed?

This is of course intended to happen, KDE software has had configuration and 
data modification tools for ages. My personal setup has been with me for over 
a decade now, rarely prompting me to reconfigure things.

Nevertheless, any setup above a certain level of complexity can contain parts 
that are hard to handle and are often difficult to track down. Knowing exactly 
why something happened is the precondition of preventing it from happening 
again. Therefore it is always important to narrow down potential differences 
until a certain confidence is achieved that the actual problem trigger has 
been located and can then be analyzed in detail.

Cheers,
Kevin

-- 
Kevin Krammer, KDE developer, xdg-utils developer
KDE user support, developer mentoring

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