On Thu, Apr 22, 2010 at 5:48 PM, Tassilo Horn <tassilo@xxxxxxxxxxxxxx> wrote:
> Hi all,
>
> I'm one of those poor guys that are son and dad's sysadmin in one
> person. He uses a laptop with Gentoo GNU/Linux and KDE4. He frequently
> manages to wreck his system, and there are quite some kilometers between
> where I'm and he is living.
>
> So what's the best way to take control of his machine?
>
> Currently, I've setup a DynDNS account for him and use SSH (with X11
> forwarding) to connect to the system. This is quite ok for normal
> administration like system updates, but with user problems, it is not
> too good, cause my father writes me "bug reports" like:
>
> There's this little thingy right there in the corner of such another
> thingy, and then it started blinking and now it doesn't work anymore.
>
> He doesn't even know what programs he uses for some task, and for him
> all his text documents are part of his writing application.
>
> So as you can see, with those bad information reproducing a problem only
> with SSH is pretty hard to do, and some apps like OpenOffice don't work
> with X11 forwarding.
>
> So what would be brilliant was something that I can see his desktop
> exactly what he sees it and also control his mouse and keyboard, kinda
> like desktop sharing. Is there something like that for KDE/Linux?
>
> If there's nothing like that, some remote desktop solution would be also
> ok. After googling, it seems that Xrdp [1] is the only remote desktop
> protocol server implementation for Linux, and that project seems to be
> dead since 3 years. But if nobody suggests something else, I'll try it
> out anyway.
>
> I'm happy for any advices!
> Tassilo
>
> __________
> [1] http://xrdp.sourceforge.net/
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Your dad uses gentoo?? WOW!!!
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