Re: *ERROR* Hangcheck timer elapsed... render ring idle

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On Tue, Mar 24, 2015 at 08:35:42AM -0500, Chris wrote:
> I am hoping that by joining this list I can get some kind of assistance
> with this bug in the subject line. Every one to one and a half days my
> system will just lockup with a black screen and only the mouse cursor
> shown. It can be moved but will not go to the desktop. I can CTRL>ALT>F1
> to a terminal and login then run sudo reboot and reboot the system. The
> complete error shown in my syslog is:
> 
> kernel: [93991.808012] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck
> timer elapsed... render ring idle
> 
> I have filed a bug report at the Ubuntu Launchpad for this -
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1402331 and also
> have added information to the one opened at freedesktop.org -
> https://bugs.freedesktop.org/show_bug.cgi?id=75394 
> 
> This all started somewhere around kernel version 3.13.0-35 and has
> progressed from there. I have noticed a lockup in all of these kernel
> versions which I have tested:
> 
> 3.13.0-031300-generic
> 3.13.0-44-generic
> 3.13.0-45-generic
> 3.13.0-46-generic
> 3.19.0-031900-generic
> 4.0.0-040000rc2-generic
> 4.0.0-040000rc4-generic
> 
> I installed 4.0.0-040000rc5-generic yesterday however Gnome Tweak Tools
> did now correctly (not allowing me to add extensions) so I booted into
> the latest kernel from Ubuntu that was also installed yesterday which is
> 3.13.0-48-generic #80-Ubuntu SMP Thu Mar 12 11:16:15 UTC 2015 x86_64
> x86_64 x86_64 GNU/Linux. 
> 
> There have been several instances where I'll have the black screen,
> movable cursor (lockup) however the 'hangcheck....' error notation in my
> syslog will not be present. 
> 
> I've attached the output of 'sudo lshw' to see if it will be of any
> assistance in solving this.
> 
> Any help would be appreciated. Apologies in advance if this is an
> inappropriate post for this list but I'm running out of places to turn
> to looking for help in solving this.

Definitely recommended to get latest kernels going first. For ubuntu
there's excellent howtos and also nigthly builds of drm-intel branches:

http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-next/

Cheers, Daniel

> 
> Chris
> 
> -- 
> Chris
> KeyID 0xE372A7DA98E6705C
> 31.11°N 97.89°W (Elev. 1092 ft)
> 08:02:10 up 16:42, 1 user, load average: 0.14, 0.22, 0.28
> Ubuntu 14.04.2 LTS, kernel 3.13.0-48-generic

> chris@localhost:~$ sudo lshw
> [sudo] password for chris: 
> localhost                 
>     description: Mini Tower Computer
>     product: OptiPlex 780 ()
>     vendor: Dell Inc.
>     serial: G20PBM1
>     width: 64 bits
>     capabilities: smbios-2.5 dmi-2.5 vsyscall32
>     configuration: administrator_password=enabled boot=normal chassis=mini-tower power-on_password=enabled uuid=44454C4C-3200-1030-8050-C7C04F424D31
>   *-core
>        description: Motherboard
>        product: 0C27VV
>        vendor: Dell Inc.
>        physical id: 0
>        version: A01
>        serial: ..CN137400250867.
>      *-firmware
>           description: BIOS
>           vendor: Dell Inc.
>           physical id: 0
>           version: A15
>           date: 08/06/2013
>           size: 64KiB
>           capacity: 8128KiB
>           capabilities: pci pnp apm upgrade shadowing escd cdboot bootselect edd int13floppytoshiba int13floppy720 int5printscreen int9keyboard int14serial int17printer acpi usb biosbootspecification netboot
>      *-cpu
>           description: CPU
>           product: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz
>           vendor: Intel Corp.
>           physical id: 400
>           bus info: cpu@0
>           slot: CPU
>           size: 3GHz
>           width: 64 bits
>           clock: 1333MHz
>           capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm dtherm tpr_shadow vnmi flexpriority
>           configuration: cores=2 enabledcores=2 threads=2
>         *-cache:0
>              description: L1 cache
>              physical id: 700
>              size: 128KiB
>              capacity: 128KiB
>              capabilities: internal write-back unified
>         *-cache:1
>              description: L2 cache
>              physical id: 701
>              size: 6MiB
>              capacity: 6MiB
>              capabilities: internal varies unified
>      *-memory
>           description: System Memory
>           physical id: 1000
>           slot: System board or motherboard
>           size: 4GiB
>         *-bank:0
>              description: DIMM DDR3 Synchronous 1066 MHz (0.9 ns)
>              product: M378B5673EH1-CF8
>              vendor: Samsung
>              physical id: 0
>              serial: 94C3C095
>              slot: DIMM_1
>              size: 2GiB
>              width: 64 bits
>              clock: 1066MHz (0.9ns)
>         *-bank:1
>              description: DIMM DDR3 Synchronous 1066 MHz (0.9 ns)
>              product: M378B2873EH1-CF8
>              vendor: Samsung
>              physical id: 1
>              serial: 76DE3D57
>              slot: DIMM_3
>              size: 1GiB
>              width: 64 bits
>              clock: 1066MHz (0.9ns)
>         *-bank:2
>              description: DIMM DDR3 Synchronous 1066 MHz (0.9 ns)
>              product: M378B2873FHS-CF8
>              vendor: Samsung
>              physical id: 2
>              serial: 76FE89C4
>              slot: DIMM_2
>              size: 1GiB
>              width: 64 bits
>              clock: 1066MHz (0.9ns)
>         *-bank:3
>              description: DIMM DDR3 Synchronous 1066 MHz (0.9 ns) [empty]
>              vendor: FFFFFFFFFFFF
>              physical id: 3
>              serial: FFFFFFFF
>              slot: DIMM_4
>              width: 64 bits
>              clock: 1066MHz (0.9ns)
>      *-pci
>           description: Host bridge
>           product: 4 Series Chipset DRAM Controller
>           vendor: Intel Corporation
>           physical id: 100
>           bus info: pci@0000:00:00.0
>           version: 03
>           width: 32 bits
>           clock: 33MHz
>           configuration: driver=agpgart-intel
>           resources: irq:0
>         *-pci:0
>              description: PCI bridge
>              product: 4 Series Chipset PCI Express Root Port
>              vendor: Intel Corporation
>              physical id: 1
>              bus info: pci@0000:00:01.0
>              version: 03
>              width: 32 bits
>              clock: 33MHz
>              capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
>              configuration: driver=pcieport
>              resources: irq:45 memory:f7900000-f79fffff
>         *-display:0
>              description: VGA compatible controller
>              product: 4 Series Chipset Integrated Graphics Controller
>              vendor: Intel Corporation
>              physical id: 2
>              bus info: pci@0000:00:02.0
>              version: 03
>              width: 64 bits
>              clock: 33MHz
>              capabilities: msi pm vga_controller bus_master cap_list rom
>              configuration: driver=i915 latency=0
>              resources: irq:49 memory:f7c00000-f7ffffff memory:e0000000-efffffff ioport:ecb8(size=8)
>         *-display:1 UNCLAIMED
>              description: Display controller
>              product: 4 Series Chipset Integrated Graphics Controller
>              vendor: Intel Corporation
>              physical id: 2.1
>              bus info: pci@0000:00:02.1
>              version: 03
>              width: 64 bits
>              clock: 33MHz
>              capabilities: pm bus_master cap_list
>              configuration: latency=0
>              resources: memory:f7b00000-f7bfffff
>         *-network
>              description: Ethernet interface
>              product: 82567LM-3 Gigabit Network Connection
>              vendor: Intel Corporation
>              physical id: 19
>              bus info: pci@0000:00:19.0
>              logical name: eth0
>              version: 02
>              serial: 00:25:64:c7:b1:e4
>              size: 100Mbit/s
>              capacity: 1Gbit/s
>              width: 32 bits
>              clock: 33MHz
>              capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
>              configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=2.3.2-k duplex=full firmware=0.4-3 ip=192.168.0.51 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
>              resources: irq:48 memory:f7ae0000-f7afffff memory:f7ad9000-f7ad9fff ioport:ece0(size=32)
>         *-usb:0
>              description: USB controller
>              product: 82801JD/DO (ICH10 Family) USB UHCI Controller #4
>              vendor: Intel Corporation
>              physical id: 1a
>              bus info: pci@0000:00:1a.0
>              version: 02
>              width: 32 bits
>              clock: 33MHz
>              capabilities: uhci bus_master cap_list
>              configuration: driver=uhci_hcd latency=0
>              resources: irq:16 ioport:ff20(size=32)
>         *-usb:1
>              description: USB controller
>              product: 82801JD/DO (ICH10 Family) USB UHCI Controller #5
>              vendor: Intel Corporation
>              physical id: 1a.1
>              bus info: pci@0000:00:1a.1
>              version: 02
>              width: 32 bits
>              clock: 33MHz
>              capabilities: uhci bus_master cap_list
>              configuration: driver=uhci_hcd latency=0
>              resources: irq:17 ioport:ff00(size=32)
>         *-usb:2
>              description: USB controller
>              product: 82801JD/DO (ICH10 Family) USB UHCI Controller #6
>              vendor: Intel Corporation
>              physical id: 1a.2
>              bus info: pci@0000:00:1a.2
>              version: 02
>              width: 32 bits
>              clock: 33MHz
>              capabilities: uhci bus_master cap_list
>              configuration: driver=uhci_hcd latency=0
>              resources: irq:22 ioport:fc00(size=32)
>         *-usb:3
>              description: USB controller
>              product: 82801JD/DO (ICH10 Family) USB2 EHCI Controller #2
>              vendor: Intel Corporation
>              physical id: 1a.7
>              bus info: pci@0000:00:1a.7
>              version: 02
>              width: 32 bits
>              clock: 33MHz
>              capabilities: pm debug ehci bus_master cap_list
>              configuration: driver=ehci-pci latency=0
>              resources: irq:22 memory:f7ada000-f7ada3ff
>         *-multimedia
>              description: Audio device
>              product: 82801JD/DO (ICH10 Family) HD Audio Controller
>              vendor: Intel Corporation
>              physical id: 1b
>              bus info: pci@0000:00:1b.0
>              version: 02
>              width: 64 bits
>              clock: 33MHz
>              capabilities: pm msi pciexpress bus_master cap_list
>              configuration: driver=snd_hda_intel latency=0
>              resources: irq:50 memory:f7adc000-f7adffff
>         *-pci:1
>              description: PCI bridge
>              product: 82801JD/DO (ICH10 Family) PCI Express Port 1
>              vendor: Intel Corporation
>              physical id: 1c
>              bus info: pci@0000:00:1c.0
>              version: 02
>              width: 32 bits
>              clock: 33MHz
>              capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
>              configuration: driver=pcieport
>              resources: irq:46 ioport:1000(size=4096) memory:f7800000-f78fffff ioport:fc000000(size=2097152)
>         *-pci:2
>              description: PCI bridge
>              product: 82801JD/DO (ICH10 Family) PCI Express Port 2
>              vendor: Intel Corporation
>              physical id: 1c.1
>              bus info: pci@0000:00:1c.1
>              version: 02
>              width: 32 bits
>              clock: 33MHz
>              capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
>              configuration: driver=pcieport
>              resources: irq:47 ioport:2000(size=4096) memory:f7700000-f77fffff ioport:fc200000(size=2097152)
>         *-usb:4
>              description: USB controller
>              product: 82801JD/DO (ICH10 Family) USB UHCI Controller #1
>              vendor: Intel Corporation
>              physical id: 1d
>              bus info: pci@0000:00:1d.0
>              version: 02
>              width: 32 bits
>              clock: 33MHz
>              capabilities: uhci bus_master cap_list
>              configuration: driver=uhci_hcd latency=0
>              resources: irq:23 ioport:ff80(size=32)
>         *-usb:5
>              description: USB controller
>              product: 82801JD/DO (ICH10 Family) USB UHCI Controller #2
>              vendor: Intel Corporation
>              physical id: 1d.1
>              bus info: pci@0000:00:1d.1
>              version: 02
>              width: 32 bits
>              clock: 33MHz
>              capabilities: uhci bus_master cap_list
>              configuration: driver=uhci_hcd latency=0
>              resources: irq:17 ioport:ff60(size=32)
>         *-usb:6
>              description: USB controller
>              product: 82801JD/DO (ICH10 Family) USB UHCI Controller #3
>              vendor: Intel Corporation
>              physical id: 1d.2
>              bus info: pci@0000:00:1d.2
>              version: 02
>              width: 32 bits
>              clock: 33MHz
>              capabilities: uhci bus_master cap_list
>              configuration: driver=uhci_hcd latency=0
>              resources: irq:18 ioport:ff40(size=32)
>         *-usb:7
>              description: USB controller
>              product: 82801JD/DO (ICH10 Family) USB2 EHCI Controller #1
>              vendor: Intel Corporation
>              physical id: 1d.7
>              bus info: pci@0000:00:1d.7
>              version: 02
>              width: 32 bits
>              clock: 33MHz
>              capabilities: pm debug ehci bus_master cap_list
>              configuration: driver=ehci-pci latency=0
>              resources: irq:23 memory:ff980000-ff9803ff
>         *-pci:3
>              description: PCI bridge
>              product: 82801 PCI Bridge
>              vendor: Intel Corporation
>              physical id: 1e
>              bus info: pci@0000:00:1e.0
>              version: a2
>              width: 32 bits
>              clock: 33MHz
>              capabilities: pci subtractive_decode bus_master cap_list
>         *-isa
>              description: ISA bridge
>              product: 82801JDO (ICH10DO) LPC Interface Controller
>              vendor: Intel Corporation
>              physical id: 1f
>              bus info: pci@0000:00:1f.0
>              version: 02
>              width: 32 bits
>              clock: 33MHz
>              capabilities: isa bus_master cap_list
>              configuration: driver=lpc_ich latency=0
>              resources: irq:0
>         *-ide:0
>              description: IDE interface
>              product: 82801JD/DO (ICH10 Family) 4-port SATA IDE Controller
>              vendor: Intel Corporation
>              physical id: 1f.2
>              bus info: pci@0000:00:1f.2
>              version: 02
>              width: 32 bits
>              clock: 66MHz
>              capabilities: ide pm bus_master cap_list
>              configuration: driver=ata_piix latency=0
>              resources: irq:18 ioport:fe00(size=8) ioport:fe10(size=4) ioport:fe20(size=8) ioport:fe30(size=4) ioport:fec0(size=16) ioport:ecc0(size=16)
>         *-serial UNCLAIMED
>              description: SMBus
>              product: 82801JD/DO (ICH10 Family) SMBus Controller
>              vendor: Intel Corporation
>              physical id: 1f.3
>              bus info: pci@0000:00:1f.3
>              version: 02
>              width: 64 bits
>              clock: 33MHz
>              configuration: latency=0
>              resources: memory:f7adb000-f7adb0ff ioport:980(size=32)
>         *-ide:1
>              description: IDE interface
>              product: 82801JD/DO (ICH10 Family) 2-port SATA IDE Controller
>              vendor: Intel Corporation
>              physical id: 1f.5
>              bus info: pci@0000:00:1f.5
>              version: 02
>              width: 32 bits
>              clock: 66MHz
>              capabilities: ide pm bus_master cap_list
>              configuration: driver=ata_piix latency=0
>              resources: irq:18 ioport:fe40(size=8) ioport:fe50(size=4) ioport:fe60(size=8) ioport:fe70(size=4) ioport:fed0(size=16) ioport:ecd0(size=16)
>      *-scsi:0
>           physical id: 1
>           logical name: scsi0
>           capabilities: emulated
>         *-disk
>              description: ATA Disk
>              product: WDC WD5000AUDX-5
>              vendor: Western Digital
>              physical id: 0.0.0
>              bus info: scsi@0:0.0.0
>              logical name: /dev/sda
>              version: 01.0
>              serial: WD-WMC1U1254685
>              size: 465GiB (500GB)
>              capabilities: partitioned partitioned:dos
>              configuration: ansiversion=5 sectorsize=4096 signature=0005dd9a
>            *-volume:0
>                 description: EXT4 volume
>                 vendor: Linux
>                 physical id: 1
>                 bus info: scsi@0:0.0.0,1
>                 logical name: /dev/sda1
>                 logical name: /
>                 version: 1.0
>                 serial: 4254a7e9-429b-4f53-a08c-ae7ff839b98f
>                 size: 461GiB
>                 capacity: 461GiB
>                 capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
>                 configuration: created=2014-10-23 23:05:47 filesystem=ext4 lastmountpoint=/ modified=2015-03-23 15:19:53 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2015-03-23 15:19:53 state=mounted
>            *-volume:1
>                 description: Extended partition
>                 physical id: 2
>                 bus info: scsi@0:0.0.0,2
>                 logical name: /dev/sda2
>                 size: 3994MiB
>                 capacity: 3994MiB
>                 capabilities: primary extended partitioned partitioned:extended
>               *-logicalvolume
>                    description: Linux swap / Solaris partition
>                    physical id: 5
>                    logical name: /dev/sda5
>                    capacity: 3994MiB
>                    capabilities: nofs
>      *-scsi:1
>           physical id: 2
>           logical name: scsi1
>           capabilities: emulated
>         *-cdrom
>              description: DVD-RAM writer
>              product: DVD+-RW TS-H653G
>              vendor: TSSTcorp
>              physical id: 0.0.0
>              bus info: scsi@1:0.0.0
>              logical name: /dev/cdrom
>              logical name: /dev/sr0
>              version: DW10
>              capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
>              configuration: ansiversion=5 status=nodisc
>      *-scsi:2
>           physical id: 3
>           bus info: usb@1:3.6
>           logical name: scsi5
>           capabilities: emulated scsi-host
>           configuration: driver=usb-storage
>         *-disk
>              description: SCSI Disk
>              product: My Passport 0830
>              vendor: WD
>              physical id: 0.0.0
>              bus info: scsi@5:0.0.0
>              logical name: /dev/sdb
>              version: 1065
>              serial: WX41A44H9086
>              size: 931GiB (1TB)
>              capabilities: partitioned partitioned:dos
>              configuration: ansiversion=6 sectorsize=512 signature=1b328b8f
>            *-volume
>                 description: EXT4 volume
>                 vendor: Linux
>                 physical id: 1
>                 bus info: scsi@5:0.0.0,1
>                 logical name: /dev/sdb1
>                 logical name: /media/chris/backup2
>                 version: 1.0
>                 serial: 5789a6ed-9764-47f4-a42b-2f4f0f91cddb
>                 size: 931GiB
>                 capacity: 931GiB
>                 capabilities: primary journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
>                 configuration: created=2014-09-02 19:37:23 filesystem=ext4 label=backup2 lastmountpoint=/media/chris/backup2 modified=2015-03-23 15:21:24 mount.fstype=ext4 mount.options=rw,nosuid,nodev,relatime,data=ordered mounted=2015-03-23 15:21:24 state=mounted
>         *-enclosure UNCLAIMED
>              description: SCSI Enclosure
>              product: SES Device
>              vendor: WD
>              physical id: 0.0.1
>              bus info: scsi@5:0.0.1
>              version: 1065
>              serial: WX41A44H9086
>              configuration: ansiversion=6
>      *-scsi:3
>           physical id: 4
>           bus info: usb@1:3.3
>           logical name: scsi4
>           capabilities: emulated scsi-host
>           configuration: driver=usb-storage
>         *-disk
>              description: SCSI Disk
>              product: FreeAgent Go
>              vendor: Seagate
>              physical id: 0.0.0
>              bus info: scsi@4:0.0.0
>              logical name: /dev/sdc
>              version: 0148
>              serial: 2GE6YYJF
>              size: 298GiB (320GB)
>              capabilities: partitioned partitioned:dos
>              configuration: ansiversion=4 sectorsize=512 signature=a4b57300
>            *-volume
>                 description: EXT3 volume
>                 vendor: Linux
>                 physical id: 1
>                 bus info: scsi@4:0.0.0,1
>                 logical name: /dev/sdc1
>                 logical name: /media/chris/backup
>                 version: 1.0
>                 serial: 163777cc-6085-4531-b23c-a1a2f63b25e0
>                 size: 298GiB
>                 capacity: 298GiB
>                 capabilities: primary journaled extended_attributes large_files recover ext3 ext2 initialized
>                 configuration: created=2010-09-11 15:58:03 filesystem=ext3 label=backup lastmountpoint=/media/chris/backup modified=2015-03-23 15:21:23 mount.fstype=ext3 mount.options=rw,nosuid,nodev,relatime,data=ordered mounted=2015-03-23 15:21:23 state=mounted
> chris@localhost:~$ 

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-- 
Daniel Vetter
Software Engineer, Intel Corporation
http://blog.ffwll.ch
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