On 2020-03-17 11:58, Deborah Pickett wrote:
Hi Andrea,
Hello and thanks a lot for your interest.
Finally I get some useful information on this!
The status 5.6.7 seems to be related to encodings. It's defined in RFC
6531, SMTP Extension for Internationalized Email:
When the SMTPUTF8-aware SMTP
server supports enhanced mail system status codes [RFC3463], reply-
code "X.6.7" [RFC5248] (see Section 4) is used, meaning "Non-ASCII
addresses not permitted for that sender/recipient".
[source: https://tools.ietf.org/html/rfc6531#section-3.5]
Please allow me to explain what I understand, then:
_ sendmail is SMTPUTF8-aware (this is confirmed by EHLO); however Cyrus
isn't?
_ 5.6.7 means either the sender or the recipient is not ASCII:
however I can see for sure that, at least in certain cases, the
recipient is in fact ASCII (all my addresses are);
possibly the sender isn't: altough in the logs I see an ASCII
address, it might not be and it gets *represented* in ASCII? I'd find
this strange, though;
_ or, possibly, other headers are non ASCII: that's what I thought prior
to your mail and it still seems more probable to me, but then I should
see 5.6.9 (or 5.6.8?), not 5.6.7.
Correct?
In any case, I'm fine if these messages are plainly rejected; I'm not
fine if they are accepted and then bounced.
I guess this means the problem lies between sendmail and Cyrus, with the
former accepting it and, only afterwards, the latter refusing it.
Any way to configure one of the two to avoid this?
Do all of the failures have proto=UTF8SMTP(S) in them, or just this
example?
Yes, they do.
I agree with them that your anonymization of the log with xxx may have
masked important information.
Unfortunately I have to. If both ends were mine, I'd have no problem,
but I cant' violate the privacy of others.
There may be temporary DNS failures going on but it's impossible to tell.
I don't question this statement; however, this is irrelevant.
AFAICT, the eventual DNS failure might cause the bounce to fail; however
that's not my concern: I want to avoid the bounce in the first place.
Or is something slipping me through?
I can provide (alas anonymized) samples of logs where the bounce does
not fail, if needed.
bye & Thanks
av.
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