On 11/06/18 14:06 -0600, Robert Covell wrote:
Hello All, Have a few weird situations that I have been unable to find solutions to. Server: CentOS release 6.x cyrus-imapd-2.4.17-6.el5.src.rpm (Simon Matter) Client: Outlook 2013 Our client is using Cyrus to store related emails for their clients. The server does not actually receive mail, it is placed (copied) there. Approximately eight clients connect to "one" Cyrus account. When an email comes in for client X the user will find the appropriate imap folder and copy it to it. If the folder does exist it is created. Issue One: Randomly the server side imap folder is empty. Client imap folder has what was supposed to be on the server but it is not. The copy of the email appears to have been successful.
Mouse slip? If you suspect this is due to a client related problem, you could enable telemetry logging to find out who/what is causeing the emails to go missing. https://www.cyrusimap.org/imap/reference/faqs/o-telemetry.html If the purpose is to (mostly) copy emails into the folder and rarely delete, you could restrict delete access to a specific account via ACL. https://www.cyrusimap.org/imap/reference/admin/access-control/rights-reference.html
Issue Two: Randomly computers will not see newly created imap folders from other users. Regardless of how we attempt to get the folder in the imap list we have to recreate the account. My assumption is that this is most likely due to imap support in Outlook and not Cyrus. Wanting to know if anyone has seen anything like this and if a solution was found.
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