Re: inaccessible mailbox for one user

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Hi,

A user clicks on a mail in Horde IMP and next the inbox appears completely empty. This message files all still there of course, but the problem is that I cannot run any cyrus command on that mailbox, reconstruct, chk_cyrus or anything.

Is there a lock possibly sitting somewhere that prohibits running any commands? Any other hints as to where I should start?


More:

Cyrus is 3.0.8

I suspected that the problem of not being able to run any utilities was not only a Cyrus problem, su I restarted the virtual server (FreeBSD jail), then the locking was gone. Fine, so I ran the usual reconstruct.

Now one can see the messages that arrived *after* the crash, but none of the ones arriving before (>6200 in inbox and plenty of subfolders).

It is just one account, the others work ok.

Where then is the problem? If reconstruct cannot fix it, what can?


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