Re: mac mail and murder configuration

Tim Piessens via Info-cyrus <info-cyrus@xxxxxxxxxxxxxxxxxxxx> · Mon, 8 Oct 2018 10:49:30 +0200

Hi all,
we have a set-up with 3 backend servers and one frontend in a murder cluster.
When I move a message to a folder on another backend than the one my inbox is residing on, I get the following error :

1 messages could not be moved to the mailbox “Shared Folders.RunningProjects.BLAH.Archive”

An error occurred while moving messages to mailbox “”.

Although the file has been moved
In the Mail.app log files I see everything should be ok : 

WROTE(encrypted) Oct 04 17:12:19.852 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz -- port:143 -- socket:0x6000008a17a0 -- thread:0x60000266c280
6840.148 UID COPY 382909 "Shared Folders.RunningProjects.BLAH.Archive"

READ(encrypted) Oct 04 17:12:19.870 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz -- port:143 -- socket:0x6000008a17a0 -- thread:0x60000266c280
6840.148 OK [COPYUID 1403621845 1301] Completed

WROTE(encrypted) Oct 04 17:12:20.004 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz -- port:143 -- socket:0x6000008a17a0 -- thread:0x604005072580
6841.148 UID STORE 382909 +FLAGS.SILENT (\Deleted)

READ(encrypted) Oct 04 17:12:20.010 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz -- port:143 -- socket:0x6000008a17a0 -- thread:0x604005072580
* 105 FETCH (FLAGS (\Deleted \Seen NotJunk $NotJunk) UID 382909 MODSEQ (447695))
6841.148 OK Completed

When doing this on a folder which resides on the same backend as my inbox. There is no error.
The log files on my Mac look the same though ( at first sight ) 

WROTE(encrypted) Oct 04 17:17:54.411 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz -- port:143 -- socket:0x6000008a17a0 -- thread:0x604003c6a380
6980.148 UID COPY 382594 IT

READ(encrypted) Oct 04 17:17:54.439 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz -- port:143 -- socket:0x6000008a17a0 -- thread:0x604003c6a380
6980.148 OK [COPYUID 1391422263 382594 65664] Completed

WROTE(encrypted) Oct 04 17:17:54.457 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz -- port:143 -- socket:0x6000008a17a0 -- thread:0x604003c6a380
6981.148 UID STORE 382594 +FLAGS.SILENT (\Deleted)

READ(encrypted) Oct 04 17:17:54.470 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz -- port:143 -- socket:0x6000008a17a0 -- thread:0x604003c6a380
* 59 FETCH (FLAGS (\Answered \Deleted \Seen NotJunk $NotJunk) UID 382594 MODSEQ (447708))
6981.148 OK Completed

What can be wrong ? 
I have the impression that this has to do with referrals. 
Does anyone experience the same issues ? 
Which settings should resolve this ? 

Thanks,

Tim

    Dr. Ir. Tim Piessens

    CTO and Co-Founder
    Gaston Geenslaan 14, 3001 Leuven, Belgium

 Tel. +32 16 589 705 | Fax. +32 16 589 720

        www.icsense.com |piessens@xxxxxxxxxxx 

"The information contained in this e-mail may be confidential."

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