We have a problem with quota settings on a new v3.0.5 service. The mailboxes were transferred via rsync from oldserver:/var/spool/imap/ to newserver:/var/spool/imap The mailboxes.db was unloaded on the old server using mboxelist, transferred to the new server, and then loaded into an empty mailboxes.db. We ran 'reconstruct -f -r -G -V max user/*'. All this when well. However, we cannot re-establish a quota root for the transferred mailboxes. When we try to run quota from the command line then we see this: sudo -u cyrus /usr/local/cyrus/sbin/quota -f user/* Quota % Used Used Resource Root If we just run it to get a list of the user quotas then we the same thing: sudo -u cyrus /usr/local/cyrus/sbin/quota Quota % Used Used Resource Root And if we run it to rebuild the quotas for a specific user then we first see this: # sudo -u cyrus /usr/local/cyrus/sbin/quota -f user.x user.x: quota root user.x --> (none) user.x.Bayshore_Hobbies: quota root user.x --> (none) user.x.Drafts: quota root user.x --> (none) user.x.HLL: quota root user.x --> (none) . . . But if we rerun the same command after seeing the above then we this instead: # sudo -u cyrus /usr/local/cyrus/sbin/quota -f user.x Quota % Used Used Resource Root In maillog we see things like this: May 22 12:03:43 inet17 CYRUS/lmtpunix[85335]: LOSTQUOTA: unable to record change of 1639 bytes and 1 messages in quota user.x: Quota root does not exist May 22 12:03:43 inet17 CYRUS/lmtpunix[85335]: Delivered: <20180522120340.067022@xxxxxxxxxxxxxxxxxxxxxxxxxxx> to mailbox: user.x.delivery May 22 12:03:43 inet17 CYRUS/lmtpunix[85335]: USAGE x user: 0.010593 sys: 0.010593 and this: May 22 04:14:00 inet17 CYRUS/ipurge[68591]: Expunged 33 messages from user.y.Sent May 22 04:14:00 inet17 CYRUS/ipurge[68591]: LOSTQUOTA: unable to record change of -1634898 bytes and -33 messages in quota user.y: Quota root does not exist. May 22 04:10:00 inet17 CYRUS/ipurge[63950]: Expunged 252 messages from user.x.Trash May 22 04:10:00 inet17 CYRUS/ipurge[63950]: LOSTQUOTA: unable to record change of -22899753 bytes and -252 messages in quota user.x: Quota root does not exist On the old (v2.3) service we have no such problems. How do I transfer quotas? How do I create the missing quota roots? -- *** e-Mail is NOT a SECURE channel *** Do NOT transmit sensitive data via e-Mail Do NOT open attachments nor follow links sent by e-Mail James B. Byrne mailto:ByrneJB@xxxxxxxxxxxxx Harte & Lyne Limited http://www.harte-lyne.ca 9 Brockley Drive vox: +1 905 561 1241 Hamilton, Ontario fax: +1 905 561 0757 Canada L8E 3C3 ---- Cyrus Home Page: http://www.cyrusimap.org/ List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/ To Unsubscribe: https://lists.andrew.cmu.edu/mailman/listinfo/info-cyrus