Re: Missing <user>.seen db files

[Bron Gondwana <brong@xxxxxxxxxxxxxxxx>]

Hi Eric,

For the owner of the mailbox (or all users if shared seen is enabled), the seen state is stored as a system flags in the cyrus.index file.

As for dealing with seen issues - you need to authenticate as that user or use a tool to introspect the index file (like mbdump or my index_uids.pl tool) to see the flags.

Bron.

On Sat, 3 Feb 2018, at 08:21, Eric Cunningham wrote:

Hi list, I had a user report that their read message status was lost.  I

recall having dealt with seen message db files in the past, but on my

current implementation (2.5 on FreeBSD 10.2), I'm not able to locate any

in or within my configdirectory, /var/spool/CyrusDB-Sieve/cyrusdb.  I

have /var/spool/CyrusDB-Sieve/cyrusdb/user/u/username.sub but not .seen.

  Would they be located anywhere else or perhaps the seen functionality

is contained in another database file?  Without per-user <user>.seen

files, how can 'seen' issues be dealt with for individual users?  Thanks!

-Eric

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  Bron Gondwana, CEO, FastMail Pty Ltd

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