Use "virtdomains: userid" and have the users log in with their full username@domain - otherwise you're at the mercy of working reverse DNS on the IP address they connected to. Bron. On Thu, Jul 16, 2015, at 04:58 AM, Willem Offermans wrote: > Dear cyrus friends, > > I have activated virtdomains in my imapd.conf: > > <snip> > ... > virtdomains: yes > defaultdomain: example.com > ... > </snip> > > If I use e-mail clients within the example.com domain, then e-mails can be > read and sent without any issue. However, if e-mail clients at remote > locations are used, for example via vpn connections, then it really depends > on the mail client whether there are issues or not. > > 1) mutt over vpn: > > works, if I use: > > imaps://MyName@xxxxxxxxxxx@IMAPServer.example.com/INBOX > > 2) live mail over vpn: > > works, if I use: > > username: MyName@xxxxxxxxxxx > incoming mail server: IMAPServer.example.com > > does not work, if I use: > > username: MyName@xxxxxxxxxxx > incoming mail server: IMAPServer.vpn.example.com > > does not work, if I use: > > username: MyName > incoming mail server: IMAPServer.vpn.example.com > > 3) outlook 2010 over vpn: > > Although I can log in to the imap server, the client doesn't show any > received mails. Although it doesn't show any error message, I suspect that > the mail client tries to access the wrong INBOX. Outlook doesn't seem to be > able to connect in a way such as: > imaps://MyName@xxxxxxxxxxx@IMAPServer.example.com/INBOX > > all of the above combinations for username and incoming mail server do not > work! > > > Does anyone know a solution to this? > > If not, are you familiar with the general approach of debugging imapd? Can > you inform me about this procedure or show me the url? > > Shouldn't the default work in any case? i.e.: > > username: MyName > incoming mail server: any valid IP adress > > > -- > Met vriendelijke groeten, > With kind regards, > Mit freundlichen Gruessen, > > Will > > ************************************* > W.K. Offermans > > Powered by .... > > (__) > \\\'',) > \/ \ ^ > .\._/_) > > www.FreeBSD.org > ---- > Cyrus Home Page: http://www.cyrusimap.org/ > List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/ > To Unsubscribe: > https://lists.andrew.cmu.edu/mailman/listinfo/info-cyrus -- Bron Gondwana brong@xxxxxxxxxxx ---- Cyrus Home Page: http://www.cyrusimap.org/ List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/ To Unsubscribe: https://lists.andrew.cmu.edu/mailman/listinfo/info-cyrus