Re: ubuntu serve - cyrus fails to start

[lowpass <zijn.digital@xxxxxxxxx>]

Gadzooks! It appears that the server is actually missing some things.

# ls -l /usr/sbin/cyr*
-rwxr-xr-x 1 root root 2046 Mar  3  2014 /usr/sbin/cyrus

# ls -l /usr/lib/cyrus/bin/
total 24
drwxr-xr-x 2 root root 4096 Apr 27 18:29 ./
drwxr-xr-x 3 root root 4096 Apr 27 18:29 ../
-rwxr-xr-x 1 root root 2945 Mar  3  2014 init-helper*
-rwxr-xr-x 1 root root 4018 Mar  3  2014 makedirs*
-rwxr-xr-x 1 root root 4965 Mar  3  2014 upgrade-db*

# dpkg --get-selections | grep cyr
cyrus-admin-2.4                    install
cyrus-clients-2.4                install
cyrus-common                    install
cyrus-common-2.4                deinstall
cyrus-imapd-2.4                    deinstall
libcyrus-imap-perl24            install

hmmm ...

# dpkg-query -s cyrus-common-2.4
Package: cyrus-common-2.4
Status: deinstall ok config-files
...
# dpkg-query -s cyrus-imapd-2.4
Package: cyrus-imapd-2.4
Status: deinstall ok config-files

This is saying that the packages have been selected for removal. But, a) I certainly have not done so; and b) they already seem to be gone. And i see nothing at all about them in appt's history logs.

Deep breaths.

On Tue, Apr 28, 2015 at 7:49 PM, lowpass <zijn.digital@xxxxxxxxx> wrote:

Thanks for the quick response, Bron. The symlink is ok.

# ls -l /var/run
lrwxrwxrwx 1 root root 4 Oct 18  2014 /var/run -> /run/

I tried creating the dir myself as you suggested:

# mkdir /run/cyrus
# chown cyrus /run/cyrus/
# service cyrus-imapd start

[nothing]

I tried removing the --quiet flag from the startup script with same (non) results.

What about the pid? As i understand, it's not cyrus that creates that on startrup. In any case, it's NOT being created. From /etc/init.d/cyrus-imapd:

NAME=cyrmaster
PIDFILE="/var/run/${NAME}.pid"

I've posted a message on the Ubuntu forum as well, as i've a feeling the problem is not with cyrus. I was hoping, though, that another cyrus user might have run into this.

On Tue, Apr 28, 2015 at 6:55 PM, Bron Gondwana <brong@xxxxxxxxxxx> wrote:

 

On Wed, Apr 29, 2015, at 08:46 AM, lowpass wrote:

I do have socket and lock dirs under /var/lib/cyrus but they were last modified several years ago and seem to be left over from some other config. Other dirs there have seen more recent activity. Everything seems to be pointing towards the socket & lock dirs being created under /run but there's nothing there.

 

/run is a tmpfs which gets created fresh on each reboot.

 

Cyrus starts as user 'cyrus' and has no permission to create the directories it needs.

 

Your init script should create the directories - but if you moved them somewhere other than where the package expects them to be, then it won't create intermediate directories for you.

 

So, here's the thing:

 

1) double check that /var/run and /run are the same place - they're mostly a symlink in recent Debian/Ubuntu systems.  If not, I suggest that you audit your configuration to be all in /var/run or all in /run (probably a good idea anyway for more consistency.

 

2) run these commands as root:

 

mkdir /run/cyrus

chown cyrus /run/cyrus

 

3) either put those commands in a startup script that runs before Cyrus starts, or edit the init script for Cyrus - though note that if you edit the init script, you'll have to re-apply those edits on upgrade.

 

Unfortunately, this isn't something we can fix in the Cyrus binaries.  They try to create the directories, but they just plain don't have permissions to do so at that stage of the process.

 

Regards,

 

Bron.

 

--

Bron Gondwana

brong@xxxxxxxxxxx

 

 

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