Re: Fileinto problem with sieve on a shared mailbox with altnamespace enabled

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On 04/21/2014 01:58 PM, Nic Bernstein wrote:
Folks,
I've just added a sieve script like this to file some automated messages
into a specific client-related mailbox:

    #
    # Sieve script to put customer Rancid messages into specific client
folders
    #
    require "fileinto";
   
    if header :contains ["from"] "rancid@xxxxxxxxxxx" {
      fileinto "tech.support.rancid-example-com";
      stop;
    }
    if header :contains ["from"] "rancid@xxxxxxxxxxx" {
      fileinto "tech.support.rancid-example-net";
      stop;
    }
    ### End Script ###

Our shared folder hierarchy looks like this:
    tech (\HasChildren)
    tech.support (\HasChildren)
    tech.support.rancid-example-com (\HasNoChildren)            
    tech.support.rancid-example-net (\HasNoChildren)

However, when sieve runs the script, I get this error:
    Apr 21 12:13:27 ujiji cyrus/lmtpunix[18149]: sieve runtime error
for  id \
        <20140421171322.0BAB12955C6@monitor>: Fileinto: Mailbox does not
exist

I suspect that altnamespace is the culprit, but if that's the case, what
would the proper name for the destination mailbox be?  Would it be
"Shared Folders.tech.support.rancid-example-com"?  Not sure what to do here.

Thanks in advance for any and all help,
    -nic


To follow up to my own message, for the benefit of future searchers, the answer is "Yes, the proper target for sieve scripts for shared mailboxes, when altnamespace is on, is to prepend whatever the `sharedprefix:' value is." as in my example above.

Cheers,
    -nic
-- 
Nic Bernstein                             nic@xxxxxxxxxxx
Onlight llc.                              www.onlight.com
219 N. Milwaukee St., Ste. 2A	          v. 414.272.4477
Milwaukee, Wisconsin  53202		  f. 414.290.0335
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