Le 31/07/2012 14:46, Paul van der Vlis a écrit : > Hello, > > At a customer Thunderbird works very slow synchronizing with Cyrus using > the IMAP protocol. E.g. opening a folder takes many seconds. > > Other clients (Thunderbird and non-Thunderbird) are working fine with > the same Cyrus IMAP server. > r > Do you know this problem? (I have seen it before). This looks like an index problem on the client side. Maybe you could try to ask your customer to do a right-click -> property -> repair on theses folders. If that doesn't work, it will have to stop thunderbird.exe and destroy the local folders to force thunderbird to start over. > Do you know how to debug it at the server side? (Cyrus 2.2.13-19 from > Debian stable). You can try to compare what happens with a working client using telemetry logs : just create a directory with the same name as the userid (say, toto@xxxxxxxxxxx if that is what your customer uses to log in) in /var/lib/cyrus/log (it must belong to cyrus). You'll get all a log containing all IMAP/POP3 commands for this account. Cheers, -- Clément Hermann (nodens) ---- Cyrus Home Page: http://www.cyrusimap.org/ List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/ To Unsubscribe: https://lists.andrew.cmu.edu/mailman/listinfo/info-cyrus
