On Sat, 2012-06-23 at 07:58 +0800, JonL wrote: > I'm having an issue where the mail is going to the mailbox and that I > can verify, but for some reason Outlook 2003 cannot connect to the > mail server although I can ping from server to client and from client > to server. Something is stopping the connection from happening. > Since I'm fairly new to this would appreciate some help. > I can telnet to the image server and I only get the following: > * OK linux-srv Cyrus IMAP4 v2.2.12 server ready > Any help would be greatly appreciated Perhaps Outlook is configured to use SSL [which uses a different port] or TLS and the server is not configured to support TLS. [BTW: Both Outlook 2003 and Cyrus 2.2 are very old; Cyrus 2.2 is extremely old.] Have you disabled the Exchange extensions? These can interfere with 'normal' IMAP connections, especially in Outlook 2003. Tools -> Options -> Other -> Advanced -> Options -> Add-In Manager -> Uncheck Exchange Extensions property.
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