User tags lost

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Hello,
I'm not sure this is the list to post my issue but thought I'd give it a shot.
We're running Cyrus IMAPD 3.3.16 on a CentOS 6 server for about 50 users. All users have Thunderbird 11-12 as their email client. A couple of the users rely on "tagging" email in Tbird heavily. Periodically, they lose the tags they have placed for no apparent reason. They are there for a few days/weeks, then gone.
Is this something that could be happening in Cyrus, or is it strictly a Thunderbird issue?
Any input is appreciated! Thanks!
--
Thomas E. Plancon
CAD/IS Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com
----
Cyrus Home Page: http://www.cyrusimap.org/
List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/

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