I look forward to the day when he switches back to thunderbird and be able to fix the problem. Puthick Joseph Brennan wrote: > Outlook is known to have the same problem with large mailboxes. > Large as in many messages, not bytes. > > Recommend keeping inbox under 15,000 messages, so the client can > maintain its local index file without corruption. He may ignore you, > and when he gets tired of the failures then he will change. > > It's not a cyrus problem. Cyrus's capacity exceeds that of all the > popular clients. > > Joseph Brennan > Lead Email Systems Engineer > Columbia University Information Technology > > > > > --On Thursday, March 15, 2012 11:51 +1100 Puthick Hok <hputhick@xxxxxxxxx> > wrote: > > >> Thanks for your helpful comments. This problem used to happen >> occasionally in the past but over the last 3 months and recently very >> often that becomes counter productive for him. One of the contributing >> factors to this problem after reading your comments is that his hard >> drive has crashed twice and each time we restored his Window profile, >> we didn't remove and recreate his thunderbird profile. >> >> He has archived his emails but I didn't instruct him to rebuild the >> index since he is happy with MS Outlook and its not worth wasting his >> time and my time fixing the thunderbird problem. I think next time, >> this problem happens again, I will know quickly what to do rather >> wasting time doing things that do not fix the problem. >> >> Puthick >> >> On Thu, Mar 15, 2012 at 6:47 AM, Jules Agee <julesa@xxxxxxx> wrote: >> >>> On 03/13/2012 07:09 PM, Puthick Hok wrote: >>> >>>> Hi, >>>> >>>> I'm using cyrus-imapd 2.3.7 with postfix and thunderbird as the client. >>>> My boss mailbox is about 17GB with around 56000 emails directly in the >>>> inbox. >>>> >>>> >>> This is almost certainly a Thunderbird issue. It keeps its own index >>> files, and sometimes they get corrupted. They tend to get corrupted more >>> often with folders that have lots of messages. If you can find a way to >>> archive the old messages into other folders, Thunderbird should start >>> behaving well again. You might need to right-click on the Inbox folder, >>> select Properties, and then press the "Rebuild Index" button. That will >>> take a long time for 56K+ messages. >>> >>> -- >>> -- >>> Jules Agee >>> System Administrator >>> Pacific Coast Feather Co. >>> julesa@xxxxxxx x284 >>> >>> ---- >>> Cyrus Home Page: http://www.cyrusimap.org/ >>> List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/ >>> >> ---- >> Cyrus Home Page: http://www.cyrusimap.org/ >> List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/ >> >> > > > ---- > Cyrus Home Page: http://www.cyrusimap.org/ > List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/ > > ---- Cyrus Home Page: http://www.cyrusimap.org/ List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/