I am rather new to cyrus imap. We took over a client who uses it and has a strange quota problem. One single user keeps getting "Over quota" alerts although cyrus (as well as the client show very small quota usage (24%...) The cyrus log file shows sending the alert, a few lines below it shows the correct quota: 1 ---------- <username> Thu Nov 24 10:33:21 2011 2 3 >1322127201>3 OK User logged in^M 4 <1322127201<4 namespace^M 5 >1322127201>* NAMESPACE (("INBOX." ".")) (("user." ".")) (("" "."))^M 6 4 OK Completed^M 7 <1322127201<5 ID ("name" "Thunderbird" "version" "8.0")^M 8 >1322127201>* ID ("name" "Cyrus IMAPD" "version" "v2.2.12 2005/02/14 16:43:51" "vendor" "Project Cyrus" "support-url" "http://asg.web.cmu.edu /cyrus" "os" "Linux" "os-version" "2.6.13-15.16-smp" "environment" "Built w/Cyrus SASL 2.1.21; Running w/Cyrus SASL 2.1.21; Built w/Sleepycat Software: Berkeley DB 4.3.27: (September 9, 2005); Running w/Sleepycat Software: Berkeley DB 4.3.27: (September 9, 2005); Built w/OpenSSL 0.9.7g 11 Apr 2005; Running w/OpenSSL 0.9.7g 11 Apr 2005; CMU Sieve 2.2; DRAC; TCP Wrappers; mmap = shared; lock = fcntl; nonblock = fcntl; a uth = unix; idle = idled")^M 9 5 OK Completed^M 10 <1322127201<6 lsub "" "INBOX.*"^M 11 >1322127201>* LSUB (\HasChildren) "." "INBOX.Archives"^M <snip> 181 * LSUB () "." "INBOX.privat"^M 182 8 OK Completed (0.010 secs 85 calls)^M 183 <1322127201<9 list "" "INBOX"^M 184 >1322127201>* LIST (\HasChildren) "." "INBOX"^M 185 9 OK Completed (0.000 secs 85 calls)^M 186 <1322127201<10 select "INBOX"^M 187 >1322127201>* FLAGS (\Answered \Flagged \Draft \Deleted \Seen $Forwarded $label1 $MDNSent wartet wartet_auf_entscheidung $label4 zur_info Jun k $label2 erledigt $label3 NonJunk $label5)^M 188 * OK [PERMANENTFLAGS (\Answered \Flagged \Draft \Deleted \Seen $Forwarded $label1 $MDNSent wartet wartet_auf_entscheidung $label4 zur_info Ju nk $label2 erledigt $label3 NonJunk $label5 \*)] ^M 189 * 77 EXISTS^M 190 * 0 RECENT^M 191 * OK [UNSEEN 77] ^M 192 * OK [UIDVALIDITY 1307090395] ^M 193 * OK [UIDNEXT 2680] ^M 194 * NO [ALERT] Mailbox is over quota^M 195 10 OK [READ-WRITE] Completed^M 196 <1322127201<11 myrights "INBOX"^M 197 >1322127201>* MYRIGHTS INBOX lrswipcda^M 198 11 OK Completed^M 199 <1322127201<12 getacl "INBOX"^M 200 >1322127201>* ACL INBOX <username> lrswipcda^M 201 12 OK Completed^M 202 <1322127201<13 getquotaroot "INBOX"^M 203 >1322127201>* QUOTAROOT INBOX user.<username>^M 204 * QUOTA user.<username> (STORAGE 2441822 10000000)^M 205 13 OK Completed^M I gather from this that the server sends the "over quota" alert ( 194 * NO [ALERT] Mailbox is over quota) and a few lines down the server finds that the user uses 24% of his quota ( 204 * QUOTA user.<username> (STORAGE 2441822 10000000)) I tried setting the quota to several different values increasing, decreasing it from the 10000, even setting it to none but the result is always as above. I tried running quota -f and restarting cyrus several times without any result. I'd really appreciate any suggestions on this. Regards Thomas PS.: I am aware, that the cyrus version in use is old, yet we cannot change this at the moment. -- ========================================================= iPodion GmbH Rotensterngasse 20/3 A-1020 Wien, Austria Mobil: +43-660-216 32 98 Tel.:+43-1-216 32 985-00 mailto:office@xxxxxxxxxx Fax: +43-1-216 32 985-99 http://www.iPodion.at ========================================================= Neu und gratis für iPodion-Kunden: E-Mail-SSL-Zertifikate für Digitale Signaturen.
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