On Sat, Nov 05, 2011 at 01:37:02PM +0530, Ramprasad wrote: > But our client requires that every mail to "sales@xxxxxxxxxx" should > immediately get a response ( Business requirements .. not technical ) Sieve is probably the wrong tool for the job. > Assuming that I have methods to avoid looping at the SMTP level .. how > can I do this in cyrus, sieve I would recommend an email autoresponder designed for the job, see: http://en.wikipedia.org/wiki/Autoresponder In particular "Today's autoresponders need to be careful to not generate e-mail backscatter, which can result in the autoresponses being considered E-mail spam." I would probably hang something like request-tracker on the sales address, causing every contact to not only get an immediate response, but be trackable from there. Bron. ---- Cyrus Home Page: http://www.cyrusimap.org/ List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/