On Fri, 1 Jul 2011, JonL wrote: > Created a log file to see what is going on this is the results, I believe I > see a no permission denied, is this the permissions on the mailbox? Kind of. Your Outlook client is trying to create a folder in the wrong place. > <1309447583<4 LIST "" "*"^M >> 1309447583>* LIST (\HasChildren) "." "INBOX"^M > * LIST (\HasNoChildren) "." "INBOX.Sent"^M > * LIST (\HasNoChildren) "." "INBOX.Trash"^M > 4 OK Completed (0.000 secs 4 calls)^M You are running Cyrus with altnamespace:0 (the default) in imapd.conf. In this mode, all folders are sub-folders of INBOX. You can see that above where your Send and Trash folders are actually "INBOX.Sent" and "INBOX.Trash". > <1309447583<6 CREATE Notes^M >> 1309447583>6 NO Permission denied^M This CREATE fails because your user does not have permission to create a top-level mailbox. It should instead be trying to create "INBOX.Notes". I don't remember where the mailbox prefix / namespace is configured in Outlook, but you need to set it to "INBOX.". An alternative is to to set altnamespace:1 in imapd.conf, which will present your folders to IMAP clients like: INBOX Sent Trash I think people are more comfortable with this structure, so that's how we run it here. Andy ---- Cyrus Home Page: http://www.cyrusimap.org/ List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/