I'm running into inconsistent errors from sync_client on a Cyrus 2.3.16-8 system. It's driving me crazy because the same sync_client command will succeed at some times and fail at others. I know others are running similar and much more complex systems successfully, so I must be missing something simple or fundamental. Thanks in advance, John When the problem occurs, sync_client gives a "do_client(user@xxxxxxxxxxx): bailing out!" error and logs a message about failing to reset the replication (cyrusadmin) account. This occurs both when running sync_client against a single user and when using sync_client with a file containing 27,000 user names. The failures do not always effect the same users, and attempts to replicate a given user generally succeed after 1-5 tries. When running the 27,000 user test the failure can occur for anywhere from a handful to a few hundred users. The problem occurs whether sync_client is run by root, by root "su -c"' to cyrus, or as the cyrus user. Running "reconstruct", "reconstruct -G", or "reconstruct -x -f" prior to running sync_client does not resolve the problem. In addition to the "do_client(user@xxxxxxxxxxx): bailing out!" failures, users are sometimes skipped without a sync_client error message -- they simply aren't replicated on that pass. Sync_client displays the line "USER user@xxxxxxxxxxx" but none of the ADDSUB lines, similar to when processing a user that has never used their mailbox. Both problems occur whether or not rolling replication is running. Both the master mailstore (eml-store04) and the replica (eml-replica04) are CentOS 5.4 64-bit servers running as virtual machines on a single ESXi 4 server. They are using the ext3 filesystem. The cyrus-imapd and cyrus-imapd-utils RPMS were built from the Invoca RPMS on a similar system. I enabled SNMP support, but didn't make any other changes to the spec file before running "rpmbuild -ba cyrus-imapd.spec". No errors were reported during the build. The data was transferred from a Cyrus 2.3.7 system using rsync on /var/lib/imap and /var/spool/imap, and appears normal from a Cyrus and IMAP client perspective. Between tests, I clear the replica with "rm -rf /var/lib/imap/domain/* /var/lib/imap/sieve/* /var/spool/imap/domain/*". Everything under /var/lib/imap and /var/spool/imap is owned by cyrus:mail. [root@eml-store04 ~]# uname -a Linux eml-store04 2.6.18-194.26.1.el5 #1 SMP Tue Nov 9 12:54:20 EST 2010 x86_64 x86_64 x86_64 GNU/Linux [root@eml-replica04 reyrey.net]# rpm -qa | grep cyrus | sort cyrus-imapd-2.3.16-8 cyrus-imapd-utils-2.3.16-8 cyrus-sasl-2.1.22-5.el5_4.3 cyrus-sasl-lib-2.1.22-5.el5_4.3 cyrus-sasl-lib-2.1.22-5.el5_4.3 cyrus-sasl-plain-2.1.22-5.el5_4.3 cyrus-sasl-plain-2.1.22-5.el5_4.3 Failed attempt: [root@eml-store04 ~]# /usr/lib/cyrus-imapd/sync_client -l -v -u -f mailboxlist.ldap eml-store04: output from sync_client: USER admin01@xxxxxxxxxxx Error from do_user(admin01@xxxxxxxxxxx): bailing out! eml-store04: content of /var/log/maillog Nov 18 11:37:27 eml-store04 sync_client[6328]: USER admin01@xxxxxxxxxxx Nov 18 11:37:27 eml-store04 sync_client[6328]: USER received NO response: IMAP_MAILBOX_NONEXISTENT Failed to access inbox for admin01@xxxxxxxxxxx: System I/O error Nov 18 11:37:27 eml-store04 sync_client[6328]: RESET received NO response: Failed to reset account cyrusadmin: Internal Error Nov 18 11:37:27 eml-store04 sync_client[6328]: Error in do_user(admin01@xxxxxxxxxxx): bailing out! eml-replica04: content of /var/log/maillog Nov 18 11:37:27 eml-replica04 syncserver[12635]: IOERROR: opening /var/spool/imap/domain/r/reptest.org/a/user/admin01/cyrus.header: No such file or directory Nov 18 11:37:27 eml-replica04 syncserver[12635]: Failed to access inbox for admin01@xxxxxxxxxxx Nov 18 11:37:27 eml-replica04 syncserver[12635]: IOERROR: opening /var/spool/imap/domain/r/reptest.org/a/user/admin01/cyrus.header: No such file or directory Nov 18 11:37:27 eml-replica04 syncserver[12635]: Unlocked Successful attempt: [root@eml-store04 ~]# /usr/lib/cyrus-imapd/sync_client -l -v -u admin01@xxxxxxxxxxx eml-store04:output from sync_client: USER admin01@xxxxxxxxxxx ADDSUB admin01@xxxxxxxxxxx INBOX ADDSUB admin01@xxxxxxxxxxx INBOX.Drafts ADDSUB admin01@xxxxxxxxxxx INBOX.Sent Items ADDSUB admin01@xxxxxxxxxxx INBOX.Trash eml-store04: content of /var/log/maillog: Nov 18 11:54:47 eml-store04 sync_client[6416]: USER admin01@xxxxxxxxxxx Nov 18 11:54:47 eml-store04 sync_client[6416]: USER received NO response: IMAP_MAILBOX_NONEXISTENT Failed to access inbox for admin01@xxxxxxxxxxx: Mailbox does not exist Nov 18 11:54:48 eml-store04 sync_client[6416]: ADDSUB admin01@xxxxxxxxxxx INBOX Nov 18 11:54:48 eml-store04 sync_client[6416]: ADDSUB admin01@xxxxxxxxxxx INBOX.Drafts Nov 18 11:54:48 eml-store04 sync_client[6416]: ADDSUB admin01@xxxxxxxxxxx INBOX.Sent Items Nov 18 11:54:48 eml-store04 sync_client[6416]: ADDSUB admin01@xxxxxxxxxxx INBOX.Trash eml-replica04: content of /var/log/maillog Nov 18 11:54:47 eml-replica04 syncserver[14261]: executed Nov 18 11:54:47 eml-replica04 syncserver[14261]: accepted connection Nov 18 11:54:47 eml-replica04 syncserver[14261]: cmdloop(): startup Nov 18 11:54:47 eml-replica04 syncserver[14261]: login: eml-store04.asddev.reyrey.com [172.29.97.2] cyrusadmin PLAIN User logged in Nov 18 11:54:47 eml-replica04 syncserver[14261]: Failed to access inbox for admin01@xxxxxxxxxxx Nov 18 11:54:47 eml-replica04 syncserver[14261]: cannot unlink /var/lib/imap/domain/r/reptest.org/user/a/admin01.seen: No such file or directory Nov 18 11:54:47 eml-replica04 syncserver[14261]: cannot unlink /var/lib/imap/domain/r/reptest.org/user/a/admin01.mboxkey: No such file or directory Nov 18 11:54:48 eml-replica04 syncserver[14261]: Unlocked [root@eml-store04 ~]# head mailboxlist.ldap Service.Administrator@xxxxxxxxxxxxxxxxx postmaster@xxxxxxxxxx test@xxxxxxxxxx test1@xxxxxxxxxx bill@xxxxxxxxxx appproxy@xxxxxxxxxx abuse@xxxxxxxxxx adminlist@xxxxxxxxxx John Simpson Senior Software Engineer, I. T. Engineering and Operations
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