Hi,
I'm using Alpine 2.0 (Kubuntu) as my MUA. I recently arrived at CMU as a
visiting scholar. When setting up my cyrus account, I encountered the
following problem: cyrus.andrew.cmu.edu works, but often (non-consistent
across mail sessions) I get re-asked for my password, but for
mail6.andrew.cmu.edu. Authentication does not work then, and I can't
access the mailbox I wanted to open (for that session, perhaps the next
session I have better luck).
I know (from conversations with the CMU computing helpdesk) that mail6 is
the backend storage murder server for cyrus on which my mailboxes reside
(but I have no clue about the technicalities). After asking help on the
Alpine usenet group comp.mail.pine, Mark Crispin suggested I contact
people knowledgeable about Cyrus/murder (at CMU) to resolve my problem,
which he suggested was related to imap referral handling issues.
To this end, I'm writing to this list, with, in attachment a log of a(n
artificially short) Alpine session that should contain the info necessary
to start diagnosing my problem.
It corresponds to me opening my CMU collection, which works, and then
trying to open the 'Drafts' folder, which does not work, because Alpine
starts talking to mail6 directly(?); i.e., I'm asked to authenticate to
mail6, which fails. (N.B.: the Kerberos error/warning appearing in this
log has already been resolved.)
Thanks in advance for any help,
Erik
IMAP 15:07:52 9/26 mm_log babble: Trying IP address [128.2.10.174]
IMAP DEBUG 15:07:52 9/26: * OK [CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID MUPDATE=mupdate://mupdate.andrew.cmu.edu/ AUTH=KERBEROS_V4 AUTH=GSSAPI AUTH=PLAIN AUTH=ANONYMOUS SASL-IR] cyrus.andrew.cmu.edu Cyrus IMAP4 (Murder) v2.3.11-130 server ready
IMAP DEBUG 15:07:52 9/26: 00000000 AUTHENTICATE GSSAPI
IMAP DEBUG 15:07:52 9/26: +
IMAP DEBUG 15:07:52 9/26: *
IMAP 15:07:52 9/26 mm_log warning: Kerberos error: No credentials cache found (try running kinit) for CYRUS.andrew.cmu.edu
IMAP DEBUG 15:07:52 9/26: 00000000 BAD Client canceled authentication
IMAP 15:07:52 9/26 mm_log babble: Retrying using PLAIN authentication after Client canceled authentication
IMAP DEBUG 15:07:52 9/26: 00000001 AUTHENTICATE PLAIN
IMAP DEBUG 15:07:52 9/26: +
IMAP DEBUG 15:08:01 9/26: <suppressed>
IMAP DEBUG 15:08:01 9/26: 00000001 OK [CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID MUPDATE=mupdate://mupdate.andrew.cmu.edu/ LOGINDISABLED ACL RIGHTS=kxte QUOTA MAILBOX-REFERRALS NAMESPACE UIDPLUS NO_ATOMIC_RENAME UNSELECT CHILDREN MULTIAPPEND BINARY SORT SORT=MODSEQ THREAD=ORDEREDSUBJECT THREAD=REFERENCES ANNOTATEMORE CATENATE CONDSTORE SCAN URLAUTH] Success (tls protection)
IMAP DEBUG 15:08:01 9/26: 04000002 RLIST INBOX. %
IMAP DEBUG 15:08:01 9/26: * LIST (\HasNoChildren) "." "INBOX.Drafts"
IMAP DEBUG 15:08:01 9/26: * LIST (\HasNoChildren) "." "INBOX.Sent"
IMAP DEBUG 15:08:01 9/26: * LIST (\HasNoChildren) "." "INBOX.Trash"
IMAP DEBUG 15:08:01 9/26: * LIST (\HasNoChildren) "." "INBOX.handtekening"
IMAP DEBUG 15:08:01 9/26: * LIST (\HasNoChildren) "." "INBOX.huidig"
IMAP DEBUG 15:08:01 9/26: 04000002 OK Completed (0.000 secs 6 calls)
About to open folder "Drafts" inbox is: "INBOX"
expunge_and_close: "INBOX" (NO_CLOSE bit set)
IMAP DEBUG 15:08:02 9/26: 03000006 NOOP
IMAP DEBUG 15:08:02 9/26: 03000006 OK Completed
IMAP DEBUG 15:08:02 9/26: 04000003 NOOP
IMAP DEBUG 15:08:02 9/26: 04000003 OK Completed
IMAP DEBUG 15:08:02 9/26: 04000004 NOOP
IMAP DEBUG 15:08:02 9/26: 04000004 OK Completed
IMAP 15:08:02 9/26 mm_log babble: Reusing connection to cyrus.andrew.cmu.edu/user="erikq"
IMAP DEBUG 15:08:02 9/26: 04000005 SELECT INBOX.Drafts
IMAP DEBUG 15:08:02 9/26: 04000005 NO [REFERRAL imap://;AUTH=*@mail6.andrew.cmu.edu/INBOX.Drafts] Remote mailbox.
IMAP 15:08:02 9/26 mm_notify warning: {cyrus.andrew.cmu.edu/imap/ssl/user=erikq}INBOX.Drafts: [REFERRAL imap://;AUTH=*@mail6.andrew.cmu.edu/INBOX.Drafts] Remote mailbox.
IMAP DEBUG 15:08:02 9/26: 04000006 LOGOUT
IMAP DEBUG 15:08:02 9/26: * BYE LOGOUT received
IMAP 15:08:02 9/26 mm_notify bye: {cyrus.andrew.cmu.edu/imap/ssl/user=erikq}INBOX.Drafts: LOGOUT received
IMAP DEBUG 15:08:02 9/26: 04000006 OK Completed
IMAP 15:08:02 9/26 mm_log babble: Trying IP address [128.2.10.136]
IMAP DEBUG 15:08:02 9/26: * OK [CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID MUPDATE=mupdate://mupdate.andrew.cmu.edu/ STARTTLS LOGINDISABLED AUTH=ANONYMOUS AUTH=GSSAPI AUTH=KERBEROS_V4 SASL-IR] mail6.andrew.cmu.edu Cyrus IMAP Murder v2.3.13rc3-131 server ready
IMAP DEBUG 15:08:02 9/26: 04000007 STARTTLS
IMAP DEBUG 15:08:02 9/26: 04000007 OK Begin TLS negotiation now
IMAP DEBUG 15:08:02 9/26: 04000008 CAPABILITY
IMAP DEBUG 15:08:02 9/26: * CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID MUPDATE=mupdate://mupdate.andrew.cmu.edu/ AUTH=ANONYMOUS AUTH=GSSAPI AUTH=KERBEROS_V4 AUTH=PLAIN SASL-IR ACL RIGHTS=kxte QUOTA MAILBOX-REFERRALS NAMESPACE UIDPLUS NO_ATOMIC_RENAME UNSELECT CHILDREN MULTIAPPEND BINARY SORT SORT=MODSEQ THREAD=ORDEREDSUBJECT THREAD=REFERENCES ANNOTATEMORE CATENATE CONDSTORE SCAN IDLE URLAUTH
IMAP DEBUG 15:08:02 9/26: 04000008 OK Completed
IMAP DEBUG 15:08:02 9/26: 04000009 AUTHENTICATE GSSAPI
IMAP DEBUG 15:08:02 9/26: +
IMAP DEBUG 15:08:02 9/26: *
IMAP 15:08:02 9/26 mm_log warning: Kerberos error: No credentials cache found (try running kinit) for MAIL6.andrew.cmu.edu
IMAP DEBUG 15:08:02 9/26: 04000009 BAD Client canceled authentication
IMAP 15:08:02 9/26 mm_log babble: Retrying using PLAIN authentication after Client canceled authentication
IMAP DEBUG 15:08:02 9/26: 0400000a AUTHENTICATE PLAIN
IMAP DEBUG 15:08:02 9/26: +
IMAP DEBUG 15:08:15 9/26: <suppressed>
IMAP DEBUG 15:08:18 9/26: 0400000a NO generic failure
IMAP 15:08:18 9/26 mm_log warning: Retrying PLAIN authentication after generic failure
IMAP DEBUG 15:08:18 9/26: 0400000b AUTHENTICATE PLAIN
IMAP DEBUG 15:08:18 9/26: +
IMAP DEBUG 15:08:20 9/26: *
IMAP DEBUG 15:08:20 9/26: 0400000b BAD Client canceled authentication
IMAP 15:08:20 9/26 mm_log error: IMAP protocol error: Client canceled authentication
IMAP 15:08:20 9/26 mm_log error: IMAP Authentication cancelled
IMAP DEBUG 15:08:20 9/26: 0400000c LOGOUT
IMAP DEBUG 15:08:20 9/26: * BYE LOGOUT received
IMAP 15:08:20 9/26 mm_notify bye: {mail6.andrew.cmu.edu}INBOX.Drafts: LOGOUT received
IMAP DEBUG 15:08:20 9/26: 0400000c OK Completed----
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