> It's true that the concept of delete/expunge is difficult for many new > users to grasp. In my experience, the worst consequence is when users > who delete but never expunge exceed quota and don't know why because > deleted messages are hidden from view. A visual indicator (such as a > strike-through, symbol, special color) is far more preferable, as it at > least makes the problem evident. I agree that the whole process borders > on the ridiculous, but that's a problem with IMAP, I disagree, I think the process is quite elegant; certainly simpler to manage that a *&@(*@ Trash folder. In delete/expunge mode restoring a message (or many messages) keeps their original context whereas Trash accumulates messages from potentially many folders. > not Cyrus (and most > users would probably clamour for similar functionality if the behaviour > was removed). Yep. > In any case, users expect to control this in the MUA, so it's probably > best to keep it out of the server. ---- Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html