On Wed, 2009-07-01 at 14:48 -0400, Greg A. Woods wrote: > At Wed, 01 Jul 2009 16:35:15 +0200, Garry <garry@xxxxxxxxxxx> wrote: > Subject: Re: Automatically moving marked mails? > > The point is not when decent MUAs are used, like Thunderbird, but rather > > crap like Outlook ... which is unable to do a decent, logical handling > > of deleted mails... ;) > Decent MUAs are _always_ "available", at least to some extent. > People who won't choose to use decent software when it is available and > instead insist upon using broken crapware _must_ learn that they are on > their own -- they are unsupported, they get no sympathy. Agree. Although I find TB's handling of deleted mail at least equivalently retarded as Outlook. Neither has a @*&^&$* key binding for expunge! In general IMAP in recent ($version>=2003) versions of Outlook works very well. > In this case though I'm not sure what the problem is (at least based > upon this one feature -- groupware might be broken in other ways). > > Problem is, $customer is using a groupware which - when using IMAP - > > will display deleted or moved mails as struck-through mails, which will > > no doubt confuse certain users ... therefore, it would be nice if Cyrus > > could be convinced to have a special delted-mails handling ... as it is > > close to impossible to change Outlook's handling ... > Actually that's the desired way for an IMAP client to work! (and the > majority of the good ones I'm aware of do work that way where possible, > though sadly not two of the ones I'm using at the moment) Ditto. > What could possibly be confusing about a summary index entry showing a > message using a struck-through font face? It should be self-evident to > anyone with a gram of experience using any modern decent graphical > computer user interface that the message has been marked as deleted. Agree. > Some MUAs which operate in this correct manner do confuse users > sometimes by not handling the somewhat "un-natural" expunge operation > automatically. However I find it's very easy to teach users about this Yes, throw-in-the-trash vs. taking-out-the-trash. Users grasp the difference very quickly. And I've had some dim ones... > extra step by simply explaining to them that it gives them slightly more > control over when they choose to release these marked messages from the > the most immediate level of "undo" (or all possibility of undo if the > MUA doesn't support the "move to trash" feature). And with delayed-expunge they can call up the help-desk and even get back messages they accidentally expunged. Cyrus is awesome. ---- Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
