Hello all, I've got one user on my mail system that Cyrus seems to have it in for. IMAP connections stall out, mail messages to her get stuck in the Postfix queue indefinitely, and things just generally aren't working for her. Server is an Intel Xserve running Mac OS X 10.5.5 Server, clients are 10.5.4 using Mail.app (but issues appear using any IMAP client, such as our RoundCube webmail system). All other users (more than 500 of them) are fine. Whenever an IMAP connection is attempted, I see this in the log: Feb 10 09:14:17 urbandale imap[34508]: DBERROR: error fetching user. [username]: cyrusdb error We've seen this kind of issue before, and usually doing the following clears it up: sudo /usr/bin/cyrus/bin/reconstruct -r -f user/[username] Under Tiger Server, you had to be sure to use sudo -u cyrusimap so that the cyrus files would have the correct permissions, but under Leopard, running it as root seems to do the job (the cyrus files are owned by _cyrus afterwards, like they should be). At any rate, that didn't solve her issues, so I ended up deleting the cyrus.* files in all her mail boxes and her Inbox and running it again, creating fresh copies. Still no dice. So then I tried: sudo /usr/bin/cyrus/bin/reconstruct -x -r user/[username] Which again created fresh files, but the issues still persist. I backed up the user's mailboxes and went into cyradm and deleted them altogether, and re-created them. I didn't move any of the mail messages back because I wanted to see if it would work with a blank slate. Same issue. This seems to imply that something's borked in the main Cyrus database, if I'm not mistaken. The question then becomes what to do about that. Suggestions, anyone? I'm rapidly running out of ideas - any help you can offer would be appreciated. Thanks! -- Josh Whitver whitverj@xxxxxxxxxxxxxxxxxxx / josh@xxxxxxxxxxx Don't anthropomorphize computers. They hate that. ---- Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
