Morning, I have a user that has complained of her MAU not notifying her about receiving new mail many times. In the beginning she was on a Windows XP using first Outlook 2000, then Outlook 2007. Now she's on a Mac OS X (Leopard, 10.5.4) using Mac Mail (Mail.app). I look at the cyrus server, mail store, and see messages with the right file system time stamp and the right Received times in the message itself. My current need is to fix her Mac OS X Mail issue so she gets notified when mail arrives. Where can I start looking for a setting to change? I did find this article <http://www.eudora.co.nz/support.html> about Mac OS X Mail ignoring new mail and may be not working right with IDLE. Should I turn off IDLE? Mike Fedora Core 5, latest patches $ rpm -qa | grep cyrus cyrus-imapd-devel-2.3.1-2.8.fc5 cyrus-sasl-lib-2.1.21-10 cyrus-sasl-2.1.21-10 cyrus-imapd-utils-2.3.1-2.8.fc5 cyrus-sasl-ldap-2.1.21-10 cyrus-imapd-2.3.1-2.8.fc5 cyrus-sasl-devel-2.1.21-10 ---------------- /etc/cyrus.conf # standard standalone server implementation START { # do not delete this entry! recover cmd="ctl_cyrusdb -r" # this is only necessary if using idled for IMAP IDLE idled cmd="idled" } # UNIX sockets start with a slash and are put into /var/lib/imap/sockets SERVICES { # add or remove based on preferences imap cmd="imapd" listen="imap" prefork=10 imaps cmd="imapd -s" listen="imaps" prefork=5 pop3 cmd="pop3d" listen="pop3" prefork=2 pop3s cmd="pop3d -s" listen="pop3s" prefork=2 sieve cmd="timsieved" listen="sieve" prefork=10 # these are only necessary if receiving/exporting usenet via NNTP # nntp cmd="nntpd" listen="nntp" prefork=3 # nntps cmd="nntpd -s" listen="nntps" prefork=1 # at least one LMTP is required for delivery # lmtp cmd="lmtpd" listen="localhost:lmtp" prefork=1 lmtpunix cmd="lmtpd" listen="/var/lib/imap/socket/lmtp" prefork=10 # this is only necessary if using notifications # notify cmd="notifyd" listen="/var/lib/imap/socket/notify" proto="udp" prefork=1 } EVENTS { # this is required checkpoint cmd="ctl_cyrusdb -c" period=30 # this is only necessary if using duplicate delivery suppression, # Sieve or NNTP delprune cmd="cyr_expire -E 3 -X 1" at=0200 # this is only necessary if caching TLS sessions tlsprune cmd="tls_prune" at=0400 # mikee 080109 - make sure messages are trimmed msgprune1 cmd="ipurge -f -d 2 -X user.%.backup" at=2200 msgprune2 cmd="ipurge -f -d 5 -X user.%.spam" at=2230 msgprune3 cmd="ipurge -f -d 4 -X user.%.Trash" at=2300 } ---------------- /etc/cyrus.conf ---------------- /etc/imapd.conf admins: cyrus allowanonymouslogin: no allowplaintext: yes autocreatequota: -1 autocreateinboxfolders: Sent | Drafts | | spam | backup configdirectory: /var/lib/imap drachost: localhost dracinterval: 0 hashimapspool: true partition-default: /var/spool/imap poptimeout: 10 postmaster: postmaster quotawarn: 90 reject8bit: no sasl_mech_list: PLAIN sasl_pwcheck_method: saslauthd sendmail: /usr/lib/sendmail servername: servername sieveusehomedir: 0 sievedir: /var/lib/imap/sieve sieve_maxscripts: 5 sieve_maxscriptsize: 96 timeout: 1440 tls_ca_file: /etc/pki/tls/certs/ca-bundle.crt tls_cert_file: /etc/pki/cyrus-imapd/cyrus-imapd-071024.pem tls_key_file: /etc/pki/cyrus-imapd/cyrus-imapd-071024.pem #unixhierarchysep: yes ---------------- /etc/imapd.conf ---- Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
