> On Mon, May 19, 2008 at 6:31 PM, <mahecha@xxxxxxxxx> wrote: >> greetings all. >> >> This morning a user called me saying that he was using reading his email >> (via squirrelmail) in one computer, then he logged out, and some time >> later >> went to another computer open squirrelmail, and his mail was gone.... >> >> I checked directly in the mailstore and he had only a couple of >> messages, >> but he assures me that he did not delete anything.... >> >> After some search on the log files, I found something like this: >> >> May 19 09:56:05 ccaix imaps[8619]: skiplist: recovered >> /var/lib/imap/user/C/user^name.seen (3 records, 7316 bytes) in 0 seconds I think skiplist files are always "recovered" when they are opened. So that is not a sign of anything wrong. Simon >> >> after some more digging, Ifind that a bunch of account have the same >> type of >> "error" messages. > > Is it always about the .seen file ? Or about a skiplist ? > >> >> What do they mean? and how to fix them? are they serious? >> > > - The .seen is an index that contains the state of emails, if you have > already read it or not. > - cyrreconstruct aka reconstruct is the tool to do the job, but it > looks like cyrus do it by itself ! > - The .seen is only the .seen :-) This error is harmless, except if it > appears to often and > is the sign of something going wrong. > > >> I read some info and it says to delete the .seen and athen reconstruct >> the >> db for all users, but I'm not sure I want to do that for all the system. > > Don't delete these files. Cyrus and cyrreconstruct are able to repair > them! > If you still get a problem after a repair then you could try to delete > it, for a try, > but the you loose all your "mail status" > >> >> Is there a way to do it for a single user (or a smal group of users). > > Yes cyrreconstruct can work for one ore more user and also all user at > once. > >> >> Will cyrus delete emails during the process of recovering a user.seen >> file? >> > > No > > But the file that can be bring into play whe emailq are disappearing > is the .index file, > and a cyrreconstruct will repair it also. > > > As you can see, running this command , > # man imapd.conf | col -b | grep _db > annotation_db: skiplist > duplicate_db: berkeley-nosync > mboxkey_db: skiplist > mboxlist_db: skiplist > ptscache_db: berkeley > quota_db: quotalegacy > seenstate_db: skiplist > subscription_db: flat > tlscache_db: berkeley-nosync > > cyrus use a lot of db with a lot of backend, some back-end are more or > less reliable than other, > depending the OS or the imap version. As a workaround it is possible > to change the backend. > >> Currently using: >> Cent OS 4 x_64 > > If you look in previous post (1 year ago maybe) theyr was post about > probleme in the "map" function that was generating problem with old > kernel. > And a 64bits should not help. > > Was your system working well in the past ? > Before to do something, be sure to have identified your problem. > >> Cyrus POP3 v2.2.12-Invoca-RPM-2.2.12-8.1 >> ESMTP Sendmail 8.13.1/8.13.1 >> >> Thanks in advanced. >> >> Thanks >> >> ---- >> Cyrus Home Page: http://cyrusimap.web.cmu.edu/ >> Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki >> List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html >> > > > > -- > Alain Spineux > aspineux gmail com > May the sources be with you > ---- > Cyrus Home Page: http://cyrusimap.web.cmu.edu/ > Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki > List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html > ---- Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
