> I am on a mac os x server 10.3.9 > > not sure how to find the cyrus version, naive i > know... I dont know anything to os x packaging > > the -i is from one of apples documents on how to > reconstruct the entire database for cyrus. the -r is > for a single user, knowing now that it is broken makes > a lot of sense with the problems i am having > reconstructing. -r is for "recursive" (on usual cyrus install) > > latest system changes was the installation of > spamassassin with procmail for the relay. This i > believe this caused my initial problem with the > disappearing emails. Not to concerned about that > right now, though i will be very happy to receive > suggestions on that. cyrus users use SIEVE instead of procmail. Of course sieve is not as flexible as procmail, but a lot lot faster, more secure, and part of cyrus Read this, to be sure your procmail configuration is compatible with cyrus http://www.oreilly.com/catalog/mimap/chapter/ch09.html Is your mail store on a networked disk ? > > Main problem is to get reconstruct working, I will > deal with the disappearing emails later on, need to > get them back now and be able to get them back > reliably in the future until i fix the core problem > with the disappearing emails. > > updated info that i found: > > when i take a look at the mailbox.db for the user that > has a corrupted in box i get this.... > > myserver2:/var/imap user# sudo -u cyrus > /usr/bin/cyrus/bin/ctl_mboxlist -d | grep brokenuser > user.brokenuser default BROKENUSER lrswipcda > user.brokenuser.INBOX^Drafts default brokenuser > lrswipcda > user.brokenuser.INBOX^Sent default brokenuser > lrswipcda > user.brokenuser.INBOX^Trash default brokenuser > lrswipcda > > as you can see the inbox has the user in all caps, > makes sense now why they can't get into there inbox, i > believe this is case sensitive, so now how do i change > this back to lowercase and or which reconstruct > command (i know -r is broken) will work. I don't mind > the broken construct if i can edit the mailbox.db > successfully to fix the one issue with the caps. can > always do up a script. use cyradm to change ACL, using "sam" command > > i've checked other users, all of there info is in > lowercase.... First off let me thank all of you for your help so far. To answer the above questions: My mail store is on a fiber channel RAID Procmail looks to be set up properly, i will look into this further Mac os x 10.3.9 ships with cyrus 2.2.10, or should i say was updated to 2.2.10 Up until the installation of spamassassin and procmail there has been no 'reported' problems though i don't think the reconstruct problem has anything to do with the install, the disappearing emails maybe. Here is some updates: Through long searching I decided to try this, after i backed up everything....twice ;-) stopped mail sudo -u cyrus /usr/bin/cyrus/bin/ctl_mboxlist -d > /mailboxdb.txt edited the caps user to lower case with pico sudo -u cyrus /usr/bin/cyrus/bin/ctl_mboxlist -u < /mailboxdb.txt started mail this worked, as far as i can tell, no loss of email and the user can log back in with squirrelmail with out the error "mailbox does not exist" Logged in with a couple of other users via IMAP and POP everything looks good. While editing the mailboxdb i found something strange..... as you can see below there is an entry for some users in all upper case, there is also complete entries for these users also in lower case. user.USER1 default USER1 lrswipcda user.USER2 default USER2 lrswipcda user.user1 default user1 lrswipcda user.user1.INBOX^Drafts default user1 lrswipcda user.user1.INBOX^Sent default user1 lrswipcda user.user1.INBOX^Trash default user1 lrswipcda user.user2 default user2 lrswipcda user.user2.INBOX^Drafts default user2 lrswipcda user.user2.INBOX^Sent default user2 lrswipcda user.user2.INBOX^Trash default user2 lrswipcda The user that had the problem (mailbox does not exist) after i did a reconstruct was one of the users that had multiple entries in the mailbox.db. I am wondering if these single entries have any use, can i delete them, is this perhaps why when i did the reconstruct the user had an all caps entry for the inbox and then wasn't able to log in? Because that looks like what the problem was. I am also wondering if i deleted this single entries would the reconstruct work? Thanks again for all the help -derrick ---- Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
