Re: Help please, cyrus imapd production system down

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On Wed, Mar 26, 2008 at 3:29 PM, mikeegg1 <mikeegg1@xxxxxxx> wrote:
> Sometime during the night something happend to my imap store about (23:19 CST). I have executed 'ctl_mboxlist -u < $backup' from two days ago to recover the mboxlist and have done a 'reconstruct -r user.$USER' for a few users to get their $USER.seen folders working again. The process lmtpunix is aborting, I cannot receive email (sendmail to deliver). I can still send mail out (through sendmail) so that part's working.
>
>  I'm concerned that I need to recover my primary imap databases.
>
>  Can someone help me diagnose what's going on and how to fix it (and what happened)?
>
>  I am a small site with less than 30 email accounts in cyrus.
>
>  There were no cyrus, sendmail, nor other email changes yesterday.
>
>  Mike
>
>  Fedora Core 5 (current patches)
>  $ rpm -qa | grep cyrus
>  cyrus-imapd-2.3.1-2.8.fc5
>  cyrus-imapd-devel-2.3.1-2.8.fc5
>  cyrus-imapd-utils-2.3.1-2.8.fc5
>  cyrus-sasl-2.1.21-10
>  cyrus-sasl-devel-2.1.21-10
>  cyrus-sasl-ldap-2.1.21-10
>  cyrus-sasl-lib-2.1.21-10
>
>  $ rpm -qa | grep db
>  db4-4.3.29-8.fc5
>  db4-devel-4.3.29-8.fc5
>  db4-utils-4.3.29-8.fc5
>  dbus-0.62-0.2.fc5
>  dbus-devel-0.62-0.2.fc5
>  dbus-glib-0.62-0.2.fc5
>  dbus-python-0.62-0.2.fc5
>  dbus-sharp-0.62-0.2.fc5
>  dbus-x11-0.62-0.2.fc5
>  dhcdbd-1.15-2.FC5
>  gdb-6.3.0.0-1.134.fc5
>  gdbm-1.8.0-26.2
>  gdbm-devel-1.8.0-26.2
>  jakarta-commons-dbcp-1.2.1-3jpp_3fc
>  libdbi-0.8.1-1.2.1
>  libdbi-dbd-mysql-0.8.1a-1.2.1
>  libdbi-drivers-0.8.1a-1.2.1
>  mysql-connector-odbc-3.51.12-1.2.1
>  nss_db-2.2-35
>
>  entries from /var/log/maillog
>  Mar 26 08:59:23 elo master[20695]: service lmtpunix pid 23909 in READY state: terminated abnormally
>  Mar 26 08:59:23 elo master[23979]: about to exec /usr/lib/cyrus-imapd/lmtpd
>  Mar 26 08:59:23 elo lmtpunix[23979]: executed
>  Mar 26 08:59:24 elo sendmail[22334]: m2QDfxl0022334: ruleset=check_mail, arg1=<hlmbpzwby@xxxxxxxxxxxxxxxxxxxxx>, relay=localhost [127.0.
>  0.1], reject=451 4.1.8 Domain of sender address hlmbpzwby@xxxxxxxxxxxxxxxxxxxxx does not resolve
>  Mar 26 08:59:24 elo sm-msp-queue[21753]: m2LNUjr6004989: to=$USER@$DOMAIN, delay=4+14:28:39, xdelay=00:00:02, mailer=relay, pri=97
>  52409, relay=[127.0.0.1], dsn=4.0.0, stat=Deferred: 451 4.1.8 Domain of sender address hlmbpzwby@xxxxxxxxxxxxxxxxxxxxx does not resolve
>  Mar 26 08:59:25 elo pop3[23212]: accepted connection
>  Mar 26 08:59:25 elo master[23980]: about to exec /usr/lib/cyrus-imapd/pop3d
>  Mar 26 08:59:25 elo pop3[23980]: executed
>  Mar 26 08:59:25 elo pop3[23212]: login: $MACHINE.$DOMAIN [10.1.2.77] $USER plaintext User logged in
>  Mar 26 08:59:29 elo imap[20839]: SQUAT failed to open index file
>  Mar 26 08:59:29 elo imap[20839]: SQUAT failed
>  Mar 26 08:59:29 elo sendmail[23958]: m2QDxBv3023958: from=<IOR@xxxxxxxxxxxxx>, size=6096, class=0, nrcpts=1, msgid=<E1JeW9V-00018C-OB@ce
>  valvorto41.vauntstrand.com>, proto=SMTP, daemon=MTA, relay=$DMZ.$DOMAIN [10.1.2.1]
>  Mar 26 08:59:30 elo sendmail[23984]: m2QDxBv3023958: to=<$USER@$DOMAIN>, delay=00:00:18, xdelay=00:00:00, mailer=cyrusv2, pri=126
>  096, relay=localhost, dsn=4.4.2, stat=Deferred: Connection timed out with localhost
>  Mar 26 08:59:32 elo master[20695]: process 23955 exited, signaled to death by 7
>  Mar 26 08:59:32 elo master[20695]: service lmtpunix pid 23955 in READY state: terminated abnormally
>  Mar 26 08:59:32 elo master[23988]: about to exec /usr/lib/cyrus-imapd/lmtpd
>  Mar 26 08:59:32 elo lmtpunix[23988]: executed
>  Mar 26 08:59:32 elo sendmail[23957]: m2QDxACR023957: from=<uliedtke@xxxxxxxxxxxx>, size=8641, class=0, nrcpts=1, msgid=<151501c88f49$94a
>  d7780$7c475ec8@Nichole>, proto=SMTP, daemon=MTA, relay=$DMZ.$DOMAIN [10.1.2.1]
>  Mar 26 08:59:32 elo sendmail[23959]: m2QDxDQY023959: from=<NoelleselectmanGoldsmith@xxxxxxxxxxxxxxx>, size=6314, class=0, nrcpts=1, msgi
>  d=11fa701c88f49$97279f40$57e39cca@SN2564177124, proto=SMTP, daemon=MTA, relay=$DMZ.$DOMAIN [10.1.2.1]
>  Mar 26 08:59:33 elo sendmail[23990]: m2QDxACR023957: to=<fmpcaqfc@$DOMAIN>, delay=00:00:19, xdelay=00:00:00, mailer=cyrusv2, pri=1
>  28641, relay=localhost, dsn=4.4.2, stat=Deferred: Connection timed out with localhost
>  Mar 26 08:59:33 elo sendmail[23992]: m2QDxDQY023959: to=<$USER@$DOMAIN>, delay=00:00:18, xdelay=00:00:00, mailer=cyrusv2, pri=1263
>  14, relay=localhost, dsn=4.4.2, stat=Deferred: Connection timed out with localhost
>  Mar 26 08:59:33 elo sendmail[23938]: m2QDwxuZ023938: from=<n@xxxxxxxxxxxxx>, size=11014, class=0, nrcpts=1, msgid=<000601c88f49$04b7aef1
>  $413589ac@hmwrugyt>, proto=ESMTP, daemon=MTA, relay=$DMZ.$DOMAIN [10.1.2.1]
>  Mar 26 08:59:34 elo sendmail[23994]: m2QDwxuZ023938: to=<$USER@$DOMAIN>, delay=00:00:27, xdelay=00:00:00, mailer=cyrusv2, pri=13
>  1014, relay=localhost, dsn=4.4.2, stat=Deferred: Connection timed out with localhost
>  Mar 26 08:59:40 elo sendmail[23967]: m2QDxJCu023967: from=<uliedtke@xxxxxxxxxxxx>, size=7569, class=0, nrcpts=1, msgid=<154301c88f49$98c
>  41130$7c475ec8@Nichole>, proto=SMTP, daemon=MTA, relay=$DMZ.$DOMAIN [10.1.2.1]
>  Mar 26 08:59:40 elo master[20695]: process 23916 exited, signaled to death by 7
>  Mar 26 08:59:40 elo master[20695]: service lmtpunix pid 23916 in READY state: terminated abnormally
>  Mar 26 08:59:40 elo master[23998]: about to exec /usr/lib/cyrus-imapd/lmtpd
>  Mar 26 08:59:40 elo lmtpunix[23998]: executed
>  Mar 26 08:59:40 elo sendmail[23997]: m2QDxJCu023967: to=$USER, delay=00:00:19, xdelay=00:00:00, mailer=cyrusv2, pri=37785, relay=local
>
>
>
>  $ db_verify deliver.db  2>&1 | head

db_berify check Berkeley db file, as shown below, deliver.db is in
skiplist format.
Then tis is useless.

>  db_verify: deliver.db: unexpected file type or format
>  db_verify: Page 0: pgno incorrectly set to 1953720684
>  db_verify: Page 0: bad magic number 543582572
>  db_verify: Page 0: bad page size 16777216
>  db_verify: Page 1: bad page number 1206496269
>  db_verify: Page 1: bad page type 255
>  db_verify: Page 1: unknown page type 255
>  db_verify: Page 2: bad page number 1701145449
>  db_verify: Page 2: bad page type 142
>  db_verify: Page 2: unknown page type 142
>  ......
>  db_verify: Page 228: bad page type 109
>  db_verify: Page 228: unknown page type 109
>  db_verify: Page 229: bad page number 1465276490
>  db_verify: Page 229: bad page type 105
>  db_verify: Page 229: unknown page type 105
>  db_verify: deliver.db: DB_VERIFY_BAD: Database verification failed
>
>
>  $ file *.db
>  annotations.db:  Cyrus skiplist DB
>  deliver.db:      Cyrus skiplist DB
>  mailboxes.db:    Cyrus skiplist DB
>  tls_sessions.db: Cyrus skiplist DB
>
>
>  $ file *.db
>  annotations.db:  Cyrus skiplist DB
>  deliver.db:      Cyrus skiplist DB
>  mailboxes.db:    Cyrus skiplist DB
>  tls_sessions.db: Cyrus skiplist DB
>  [cyrus@elo ~]$ cat /etc/cyrus.conf
>  # standard standalone server implementation
>
>  START {
>   # do not delete this entry!
>   recover       cmd="ctl_cyrusdb -r"
>
>   # this is only necessary if using idled for IMAP IDLE
>   idled         cmd="idled"
>  }
>
>  # UNIX sockets start with a slash and are put into /var/lib/imap/sockets
>  SERVICES {
>   # add or remove based on preferences
>   imap          cmd="imapd" listen="imap" prefork=10
>   imaps         cmd="imapd -s" listen="imaps" prefork=5
>   pop3          cmd="pop3d" listen="pop3" prefork=2
>   pop3s         cmd="pop3d -s" listen="pop3s" prefork=2
>   sieve         cmd="timsieved" listen="sieve" prefork=10
>
>   # these are only necessary if receiving/exporting usenet via NNTP
>  #  nntp         cmd="nntpd" listen="nntp" prefork=3
>  #  nntps                cmd="nntpd -s" listen="nntps" prefork=1
>
>   # at least one LMTP is required for delivery
>  #  lmtp         cmd="lmtpd" listen="localhost:lmtp" prefork=1
>   lmtpunix      cmd="lmtpd" listen="/var/lib/imap/socket/lmtp" prefork=10
>
>   # this is only necessary if using notifications
>  #  notify       cmd="notifyd" listen="/var/lib/imap/socket/notify" proto="udp" prefork=1
>  }
>
>  EVENTS {
>   # this is required
>   checkpoint    cmd="ctl_cyrusdb -c" period=30
>
>   # this is only necessary if using duplicate delivery suppression,
>   # Sieve or NNTP
>   delprune      cmd="cyr_expire -E 3 -X 1" at=0200
>
>   # this is only necessary if caching TLS sessions
>   tlsprune      cmd="tls_prune" at=0400
>
>   # mikee 080109 - make sure messages are trimmed
>   msgprune1     cmd="ipurge -f -d 2 -X user.%.backup" at=2200
>   msgprune2     cmd="ipurge -f -d 5 -X user.%.spam" at=2230
>   msgprune3     cmd="ipurge -f -d 4 -X user.%.Trash" at=2300
>  }
>
>
>  $ cat /etc/imapd.conf
>  admins: cyrus
>  allowanonymouslogin: no
>  allowplaintext: yes
>  autocreatequota: -1
>  autocreateinboxfolders: Sent | Drafts | | spam | backup
>  configdirectory: /var/lib/imap
>  drachost: localhost
>  dracinterval: 0
>  hashimapspool: true
>  partition-default: /var/spool/imap
>  poptimeout: 10
>  postmaster: postmaster
>  quotawarn: 90
>  reject8bit: no
>  sasl_mech_list: PLAIN
>  sasl_pwcheck_method: saslauthd
>  sendmail: /usr/lib/sendmail
>  servername: servername
>  sieveusehomedir: 0
>  sievedir: /var/lib/imap/sieve
>  sieve_maxscripts: 5
>  sieve_maxscriptsize: 96
>  timeout: 1440
>  tls_ca_file: /etc/pki/tls/certs/ca-bundle.crt
>  tls_cert_file: /etc/pki/cyrus-imapd/cyrus-imapd-071024.pem
>  tls_key_file: /etc/pki/cyrus-imapd/cyrus-imapd-071024.pem
>  #unixhierarchysep: yes
>
>  ----
>  Cyrus Home Page: http://cyrusimap.web.cmu.edu/
>  Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
>  List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
>



-- 
Alain Spineux
aspineux gmail com
May the sources be with you
----
Cyrus Home Page: http://cyrusimap.web.cmu.edu/
Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html

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